My M1‪+‬ 4+

For M1 Bespoke Plans

M1 Limited

    • 4.1 • 166 Ratings
    • Free

iPhone Screenshots

Description

My M1+ app is a personalised application that manages your M1 services the way you
want it to be.

Dashboard for Info at a Glance
- Keep track of your usage to avoid unexpected charges
- Never miss a bill again with important billing information displayed on the
dashboard
- Quick look into our latest offers and deals

Billing Made Easy
- View and pay your bill using credit/debit card in just a few taps
- Save your card details to ensure a quick and seamless bill payment

What’s New

Version 31.1.37

- The 'Chat' icon now has a new look
- Remember your login details for quicker logins
- Easily manage in-app notifications via the More tab
- Improved user experience across the app
- Bug fixes

Ratings and Reviews

4.1 out of 5
166 Ratings

166 Ratings

TwoToeMech ,

Great improvement

Good to see that this app has been on a continuous improvement path. Shows that the developers are reading the app reviews. Continue with the good job!

Developer Response ,

Hi TwoToeMech, we're glad to hear that you like our app! Thank you for the shoutout! - Sam

ktan8888 ,

Confusing to have new app with similar name

I had recontracted but did not know that M1 had switched to an entirely new app “My M1+”. I had checked my old “My M1” app and the website multiple times but was told that I have zero charges to pay. It was only when my connection got disconnected that I found out that they have switched to a new app. In the end M1 charged me 40 bucks for reconnection + late fee. Really confusing for M1 to have two apps with similar names to serve the same function! Why not just update the old app??

Developer Response ,

Hi ktan8888, thanks for reaching out. We currently have different apps that caters to different plans. My M1 app / M1 website are for Non-Bespoke plans and My M1+ app for Bespoke plans. Do login with your M1 ID (email add) and use the respective apps to manage your plan services and payment arrangement accordingly - Sam

kahjuay ,

Automatic payments did not go through

I found a reminder that my bills were unpaid even though I had already set up a credit card default for it. Previously the m1 customer service staff also assured me that my settings were correct and the payment would be processed automatically. Instead, I found the unpaid bill reminders and had to manually click the payment button to pay the outstanding bill. Please fix this issue, thanks.

Developer Response ,

Hi kahjuay, thank you for bringing this to our attention. Please PM us via Facebook Messenger with your account details for further assistance. We would be glad to assist on once we hear from you. Thank you - Sam

App Privacy

The developer, M1 Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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