My Massey 4+

Name: My Massey
Rating: 2 (59 reviews)
Author: Massey Services, Inc.

Massey Services, Inc.

Разработано для iPhone

- 2,0 • Оценок: 59

- Бесплатно

Снимки экрана (iPhone)

Описание

With the My Massey app, you can easily manage your account anytime, anywhere.

The My Massey App allows customers to conveniently manage their account from their mobile device. Using the My Massey App, you can:

- Pay your bill
- Submit a service request
- Review your service history
- Communicate directly with a Massey Customer Care Team Member
- Share pictures for a quick diagnosis by the Massey Services Technical Team

You will need your Massey account number to register. This information can be found on your billing statement or service report. If you don’t have this information readily available, simply contact our Customer Care Team at 1-888-2MASSEY (262-7739) for assistance.

26 июл. 2024 г.

Версия 2.1.0

- App fixes and improvements

2,0 из 5

Оценок: 59

Works, when it works

Functionality is fine when you can actually log in. I've had this app about 4 months and had to reinstall and/or log in on the web every single month to pay my service invoices. Just tried again to get in to pay my latest invoice and, as usual, it didn't work.

Happy customer

Thanks for improving the app but please return the upcoming service schedule. I used that feature to know approximately when my next service was due.

It allowed me to ask questions or point things out when Massey personnel arrived to perform the scheduled service.

Some Massey employees were not aware of the app and features such as next service when I mentioned it to them.

Still doesn't work

After my review, they contacted me. They changed the password. I logged in. Had to use my work computer to then change the password again. Got logged in. Less than 60 days later, broken. Again. I use the app to pay and schedule service. Their fix...change the password again. Pretty much the last time I'll even bother with the app. If it fails again I'll just cancel their services and go elsewhere.

Разработчик Massey Services, Inc. указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.