My Mercy Health 17+

24/7 Access to Your Health

Mercy Health Mobile

    • 2.5 • 204 Ratings
    • Free

iPhone Screenshots


Provided by Mercy Health, a Catholic health care ministry serving Ohio and Kentucky, our app allows you to view your health record, find doctors and locations, refill prescriptions, manage appointments, check test results and much more.

Our patient-centered mobile application is just one of the ways we’re working to make health care easier for our patients and to make lives better — mind, body and spirit.

Find a Doctor, Clinic or Hospital
Search for Mercy Health providers and care sites near you at one of our hundreds of locations across Ohio and Kentucky. Our Find a Doctor tool helps match you with the providers that best fit your needs based on where you are and the preferences you set. Plus, easily find locations and get directions — whether you’re looking for a new primary care office or the nearest Emergency Department.

Schedule Appointments
Book an appointment for routine care, sick visits and other health care needs with your existing Mercy Health care team or with a new provider. You can browse your doctor’s availability and schedule a time that works for you. Manage your upcoming appointments and review notes from past appointments with the touch of a button.

Receive Same-Day Virtual Care
Get care today through our virtual care options or find a local walk-in clinic near you. Submit an Evisit for many common health ailments to receive diagnosis and recommended treatment within one business day. If virtual care isn’t for you, easily locate walk-in or urgent care sites to receive immediate care for non-emergent health issues.

View Medical History
Once you’ve connected to your Mercy Health patient account through MyChart, you will be able to see your latest test results and immunization records, manage your allergies list and complete outstanding health actions as directed by your care team.

Manage Your Prescriptions
The My Mercy Health mobile app makes it easier than ever to refill a prescription from your medications. Scroll through your active prescriptions and request to add new or remove medications that you’re no longer taking from your health record.

Send Messages
Communicate with your Mercy Health providers through messaging. Send your doctor a follow up question from your latest visit, ask for non-urgent medical advice or request a medication refill. Messages between you and your provider are conveniently and securely accessible in the app.

Pay Your Mercy Health Bill
View your current bills and payment history for care received at Mercy Health facilities. You can easily find outstanding balances from doctor and hospital visits and make a one-time payment or set up a recurring payment plan that fits your financial needs.

Maintain Your Personal Information
Keep your insurance up-to-date by reviewing the coverage on file and adding new policies or subscriber details. Also manage your subscription and content preferences to receive personalized news and updates from Mercy Health — within the My Mercy Health mobile app and via other channels.

Browse Health Resources and Articles
Scroll through our latest health-related content and save your favorites to build a library of resources that you can return to any time in the My Mercy Health mobile app.

Connect Your Medical Record
In order to access features of the app related to your care at Mercy Health, you’ll be asked to connect your patient record by providing your Social Security Number or MyChart username & password one time upon account registration — but don’t worry if you’re new to Mercy Health, an existing MyChart account is not required and you can get connected when you book your first appointment.

Are you ready to take your health care into your own hands — literally? Download the My Mercy Health mobile app today and get started.

What’s New

Version 3.0.3

In this release of My Mercy Health, we’ve made a few small performance tweaks, most notably an issue with email links loading properly in the app.

Users who have not installed version 3.0.0 or higher will need to set a new password and re-connect their medical record one time.

We’re committed to making health care easier for our patients, that’s why we are constantly enhancing the My Mercy Health app experience. Share your feedback with us at!

Ratings and Reviews

2.5 out of 5
204 Ratings

204 Ratings

loleegon2 ,


I had some hope for this app. What is the point when you search for your primary care doctor who is part of Mercy Health it come up not found. Then I tried searching for any doctors in my area it comes up with no one. I will probably just delete my account and remove the app. I added my insurance it isn’t showing up. What is the point of this app?

Developer Response ,

Hello - we would love to help you find the doctors you're looking for or help you understand why they are not showing up in the app and assist you with the other things you're having trouble with. Please contact us at!

Clairice2284 ,

Vastly improved with latest release

I like this app because it does so many things that MyChart doesn’t - I can book more types of appointments with this and navigate to them without clicking and it’s much easier to use overall. But I did experience some slowness in loading screens that were frustrating me. In the most recent update the screen loading is fixed and I’m glad it’s back to working as expected. Thank you for the fix!

Busygirl99 ,


The app is great! I make my appointments using the app, find new doctors, refill my prescriptions, view my records, and pay my bill all in one place. The other day, I used the app to look up the phone number and call my new primary care doctor’s office because I was running late. I also used it at the doctor’s office to pull up the results of a blood test that I had a couple of months ago.

I love having all my information in one place and so accessible.

App Privacy

The developer, Mercy Health Mobile, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers
  • Usage Data
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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