Mitsubishi Connect is an innovative platform of services available exclusively on the Eclipse Cross that provide vehicle owners with a safe, secure and convenient driving experience. The My Mitsubishi Connect Mobile Application allows users to register and access the Mitsubishi Connect services. This includes the ability to request remote commands to your vehicle such as remote door lock/unlock, climate control, horn, lights, vehicle settings, car finder, and parental controls. The mobile app also allows users to manage their account settings and notifications, as well as to contact Customer Care for inquiries on the Mitsubishi Connect Safeguard and Remote Service Packages.
ECLIPSE CROSS (with SE or SEL trim)
* Note: Active subscription and Mitsubishi Telematics Control Unit equipped vehicle is required to use Mitsubishi Connect features in the app.
For FAQs assistance contact: https://www.mitsubishicars.com/owners/support/faqs#cvsfaqs
Improvement & bug fix
Ratings and ReviewsSee All
Generally ok, but...
The app does what it’s supposed to do, as far as setting temp inside the vehicle, locking/unlocking, and all of that. The big big issue is that it takes WAY too long when opening the app to get to the point where I can send any commands. I’ve waited for up to 2 minutes for the main screen to load at times. Also, the app doesn’t seem optimized for the iPhone X, because the in-app notifications display oddly. Hopefully these are things that Mitsubishi is working on.
Developer Response ,
Thank you for the feedback regarding Mitsubishi Connect. We appreciate your business and value you as a customer. Because our goal is to provide the highest quality of service to our customers we are continually working to improve the service. Thank you for your suggestions.
Fix your app
Stop Blaming Cellular network and everything else. Take responsibility and invest properly in an App that works if you advertise this when selling your cars. Clearly it’s not running right you have horrible reviews. I bought the most expensive version of the cross that you guys had. I love everything about it except this app. But it takes me 3 minutes of staring at my iPhone to start my car on a cold morning. And 40% of the time I can’t even log in. It never remembers my password. I have to reset the same password all the time. It’s like rolling the dice if I actually start the car or not. And honestly I wouldn’t care at all if you would have a remote starter on your key fob. Which I figured would be the case paying as much as I did for this car. My only choice to remote start my car every morning when it’s freezing is too get stressed out and get a headache and resent your company more and more. I’ve had this car since March and been using the app and NOTHING has been fixed or altered on the app. I called your company and asked if they’d install a remote starter and they refused. It’s a small detail of the car. I love everything about it. But this is seriously deterring me from ever buying Mitsubishi again and this is my third one.
Developer Response ,
Thank you for the feedback regarding Mitsubishi Connect. We are sorry to hear you are having trouble using the Mitsubishi Connect mobile app. Please note that remote services are subject to cellular network availability. When cellular network coverage is poor, remote features may not function properly. We appreciate your business and value you as a customer. Because our goal is to provide the highest quality of service to our customers we are continually working to improve the service. Thank you for your suggestions
Zero stars !!
Not for the app itself. The app is fine. Zero stars for the customer service! When I purchased my vehicle at Bell Mitsubishi I was told that this app came with the vehicle purchase free for 2 years! Mitsubishi jipped me out of a year and a half worth of free service that I was promised when I purchased the vehicle!! And then when I called customer service I was told there was nothing they could do to help me. I’m so upset and disgusted with the way Mitsubishi treats their customers!!!Just shows you that you’re just told good things just so they can make a sale! Extremely unhappy considering I have been a loyal Mitsubishi customer and have purchased not only multiple vehicles from you guys but have also recommended Mitsubishi to friends!! I’d love for someone to call me so we can get this rectified! I’d hate to leave the Mitsubishi family because of something like this !
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- Mitsubishi Motors Corporation
- 137.6 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, German, Spanish
- Age Rating
- © (c) Mitsubishi Motors Corporation. All rights reserved
With Family Sharing set up, up to six family members can use this app.