The improved NRG app delivers powerful new features along with plenty of quick and easy ways to manage your account. Register your account information to track past energy use and plan for the future. You can also view and manage rewards earned from your energy use.

Customize your app dashboard -
Choose the NRG app features you use most and quickly access them with a touch.

Keep your home comfortable and safe-
Remotely adjust your Nest Thermostat, and monitor and control your settings.

Track energy usage-
Monitor energy usage details by month and year. Track your past energy use so you can plan for the future.

Access account essentials-
Review your plan details and manage account settings.

Get help when you need it-
Through the app, you can call or email NRG, report an outage and view FAQs.

NRG is not affiliated with Nest or the products and services it markets. Nest Thermostat is a trademark of Nest Labs, Inc. All rights reserved.

Electricity supply services provided by Reliant Energy Northeast LLC, a subsidiary of NRG Energy, Inc. Terms and conditions apply. Visit for eligibility, offer, and geographic restrictions. NRG, the plus signs and clusters, are registered service marks of NRG Energy, Inc. © 2018 NRG Energy, Inc.

What’s New

Version 3.2.1

Introducing MyNRG Mobile EV! Sync your Tesla charging schedule with your electricity plan, so your vehicle charges only during the hours of reduced rates. Users of eligible plans will find the new feature on their MyNRG Mobile app dashboard.

Bug fixes and performance improvements

Ratings and Reviews

4.4 out of 5
13 Ratings

13 Ratings

RedRaider14 ,

Links perfectly with my solar account!

Works great!

S. Harrington ,

App doesn’t work.

I can’t even log. The feedback option won’t accept comments. Total fail. I don’t have time to horse around with this.

Fidelius Maximus Aurelius ,

Won’t let me login.

App is useless. I registered my account, and received the confirmation email. I tried logging in but the app won’t let me. I’ve reset the password a few times since it keeps giving an error saying that the password username combination is wrong.

Developer Response ,

Hello Fidelius Maximus Aurelius. Thank you for telling us about your experience with the app. There was an earlier issue with our systems, but we are about to send an update. Would you please retry once we update to version 1.6.0? If the issue persists, please email Thank you and sorry for the inconvenience.

App Privacy

The developer, NRG Energy, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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