My Orange Egypt ٤+

Every time i open the app , it asks for the phone number and password and that’s not something flexible to deal with the app.. PLEASE! Add an option to remember the password or to keep us signed in automatically.

Thanks for your interest and we apologize for any problem. Would you send to us the username, number and details in a message on our official Facebook page through this link: http://m.me/OrangeEgyptOfficial or on Twitter through this link https://twitter.com/Orange_Egypt

Egypt had a problem with their last update in that it kicked me out of the app every time I tried to see my internet package. I notified them of the problem and they issued a new update fixing the problem and making this a very useful and valuable app once again.

The latest update brought back this problem. I have a postpaid line and every time I tried to extend my data package, it kicks me out of the app. I depend on this service for my work and this is a problem. Also I ran out of data on my iPad and when I went to an Orange office (because your app doesn’t work) they told me the system was down and will be down more than 24 hours.

Thanks for your feedback and we are sorry for your experience.
To Solve this issue please contact 110 or chat online with customer care agents through this link: http://tiny.cc/owgs8y

From the very moment I open the app, there is a risk of crashing. A blank message pop ups. Two options are given- continue or cancel. Makes sense that when I select “continue”, the app crashes. I must select ‘cancel’ and the popup message disappears. Why is this even an issue?? Do devs not open the app themselves?

There are many features and functions in the app, but none as essential as data usage. The problem is that If I want to view my data usage/remaining, the app crashes. The app is literally useless if it can’t tell me my usage info.

When I renewed my plan, I got an error message. So I tried again. Got an error message once more. Then I realized I had renewed my plan TWICE, without any confirmation other than the initial error message. Now I have double my monthly data usage, and only 1month to use it all.

Yes, I can carry over the data, which leads me to second issue— the carry over data doesn’t even display. It only shows my renewed plan.

disappointing and frustrating experience all around.

Thanks for your feedback and we are sorry for your experience, kindly send us your phone number and problem details through our official page on Facebook using the following link http://m.me/OrangeEgyptOfficial or through Twitter https://twitter.com/Orange_Egypt