Used to work great. Now it’s just an unusable app. I was unable to log in, then I attempted to do a password recovery. I could not get pass the verification page. Called Nationwide to reset password and verify that all the “incorrect” info was correct (it was). After the temporary password was used I was redirected to the verification page which worked this time. Then on to the create new password page and a whole new page of frustration. Type in new pass then confirm pass MAKE SURE YOU DO IT ACCORDING TO THE RULES and still nope. All you will get is “ Check the password format rules” I even typed the temp pass into notes and then made a 1 for 1 of its format by just changing the letters and numbers as in a capitol letter was changed to a different capital letter, lower case for a lower case, and a number for a number. I kept the same special character. I copy and pasted the password and still “Check the password format rules” Please fix what was once a very good app.

Trying to login this morning and I can’t get in, I keep getting a system error notice. Also, even after the new revamping and layout, when in the app, if I go to my balance and look at my chart or any other selection and then hit any option button at the bottom of the screen the screen goes white and your dead in the water and need to reboot the app. I shouldn’t need to arrow back at the top of the screen when the buttons are available at the bottom. There should be a home button that takes you to the landing page no matter where you’re at.

I like the app overall, but I find the font difficult to read. The letters are so close together that my eyes strain when reading. Seems like this was an afterthought and in my opinion the wrong choice of font. Also, I would like to point out that the app doesn’t resemble NationWide and that is just weird, unless this was on purpose for specific reasons. Make the app easier to read with a better font and I will give four/five stars. I will continue to use the mobile site since its easier to read and I can still use it like an app for now. Good effort, but needs some refinement. I look forward to having a clean app in the future.

I like the accessibility of this app but would like to see some updates that would enable me to track my money and ensure its security and precise calculations. -Thankfully the clock changed to EST but it always says your last login date/time as some erroneous time making me question if someone else accessed my account.-If the rate of return would update more frequently we could keep a better comparison on the benchmarks.-Balance Activity should show of “adjustments” are positive or negative.

Worked well for 24 hours. Haven’t been able to log on to the app in months. Waited to log on to see if it would eventually get fixed, still same message, system error. Ridiculous malfunction for nationwide app and how much money they make. I have to go log onto the computer. No other way. Useless app.

Doesn’t do half of what is shown. Example, has a place called PLANNING but just says - Oops something went wrong; it does not work. You cannot open any of the monthly statements. There is nothing about your employers plan. This app is no more than a place to go just to look at your balance and that is about all it is good for.