My Robi 4+

Totally awesome app but need incoming call history and contacts backup system too. So that this would be more amazing and helpful too.

Thank you so much for your feedback. We will look into your observations.

I am a new post paid customer. Recently I paid 58 TK for my post paid connection bill but, unfortunately ROBI activated another package 58TK_7D_EL which i don't want. I have paid my bill but ROBI activated another package. I have requested to cancel that unwanted package on JAN-30-21, 3:41 PM. More than 60 hours gone but, till now that package is not deactivated and they said if i make any voice calls or if i use any data before my cancelation request completed then they are unable to deactive that package. I called twice in call center but they said their team is still working. Now i couldn't make any calls or couldn't use my data. I dont how much time they need for this small task.

We are very sorry for the inconvenience you went through. Kindly bear with us. You can follow up your issue through our App under Customer Service option.

I have converted my Banglalink number to Robi under MNP system... but my experience is worst ! Almost services are faulty under MNP... i tried to buy custom bundle pack via my Bkash number but it has not been added to my account, neither bundle pack or money at that same time TK has been deducted from my bkash account ! I have asked bkash, they claimed transaction was successful then i asked robi care, they claimed they didn’t get any recharge transaction !

Internet speed is too much worst under MNP... most of time 4G connection Interruption happens! At the same time 3G speed acts like 2G !

Dear reviewer, you are kindly requested to share your mobile number with details at 123@robi.com.bd so that we can check and get back to you shortly. Thanks for your patience.