My Southern Cross 4+

Southern Cross Medical Care Society

    • 1.4 • 8 Ratings
    • Free



Designed for members – it’s super-fast, easy and secure.
Use the My Southern Cross app to check your benefits and balances, request prior approval and submit online claims faster. You can also get access to online GP consults with CareHQ.

App features:
• Manage your health insurance policy on the go
• Check your benefits balances and see your cover
• Make claims* and request prior approval** for upcoming treatment
• View your policy documents and communications
• Access online GP consultations through CareHQ, 7am-7am, 7 days a week
• Update your contact details
• Check what you pay for your cover
• View and redeem member offers

*Policyholders only
** Prior approvals not available for members on the HealthEssentials plan.

To use the My Southern Cross app you need to be a Southern Cross Health Insurance member and be registered for My Southern Cross. By claiming through the app you agree to receive communications online in My Southern Cross.

By installing the My Southern Cross app, you confirm to have read, understood and agreed to our Mobile App Terms of Use and our Privacy Statement In particular, you agree and understand that your eligibility for any benefits you view and claims you make using the app are subject to your current policy terms and conditions.

What’s New

Version 4.1.3

Bug fixes and minor enhancements.

Ratings and Reviews

1.4 out of 5
8 Ratings

8 Ratings

Josalin07 ,

App doesn’t work

The app doesn’t connect after I log in. Please fix this issue.

Schrödinger920 ,

App doesn’t work

This app doesn’t do anything. You can’t login to it or anything.

juliehendry ,

App doesn’t work


Why has the app stopped working?

App Privacy

The developer, Southern Cross Medical Care Society, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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