My Southern Cross 4+

Faster claiming, virtual member card & more.

With the app:
• Policyholders can make claims
• Members can make approval requests for healthcare services*
• Get outcomes of approval requests*
• View your benefit balances
• View and use your virtual Member card
• View previous claims and get updates on statuses
• Get outcomes of prior approval requests*
• Access real-time ultraviolet (UV) conditions using your location
• View and redeem member offers

To use the My Southern Cross app you need to be a Southern Cross health insurance member and be registered for My Southern Cross. By claiming through the app you agree to receiving communications online in My Southern Cross. * Except for members on the HealthEssentials plan.

By installing the My Southern Cross app you confirm to have read, understood and agreed to our Mobile App Terms of Use https://www.southerncross.co.nz/society/mobile-app-terms-of-use and our Privacy Statement https://www.southerncross.co.nz/society/mobile-app-privacy-statement. In particular, you agree and understand that your eligibility for any benefits you view or claims you make using the app are subject to your current policy terms and conditions.