Screenshots

Description

With this version you can browse the latest equipment and get live chat support, all in the app.

• Sign in directly from your mobile device to manage your account: 
• Pay, view or download your paper bill
• Upgrade and purchase equipment or accessories  
• Pay off your Device Payment balance  
• Set-up auto-pay and manage your Paperless settings
• View wireless usage
• Change/Activate your Device
• Manage Data Alerts
• One Talk Management: Business and user features
• Add or remove a feature   
• Track order status
• Register as a Primary Contact
• Change your account share or individual plans
• Change your data allowance
• Suspend and resume a wireless number
• Change wireless user information or billing address
• Reset your voicemail password
• Call forwarding
• Block a phone number from calling or texting you

What’s New

Version 4.4

With this latest update you can:
Transfer your mobile number from any carrier to Verizon.
You can use the My Verizon Business app to order a replacement SIM card.
We're always looking to improve the App - this version includes performance and usability fixes.

Ratings and Reviews

4.5 out of 5
53.4K Ratings

53.4K Ratings

Lookingforlove51 ,

OneTalk is NoTalk

Our business phone has been out for over a week. A week!!! This started before the Coronavirus became a national emergency. We have 5 offices, and Verizon fails to understand that a few hours is too long for a business to go without phones, let alone 1 week. As soon as i can i am cancelling all my verizon OneTalk phones in all five offices. It has been nothing but problems since we started 2 years ago. If you want to miss calls and not get help when you have problems, by all means, sign up for OneTalk. But if you want reliable service and never miss a call because you value your business and your customers, look elsewhere and don't let their smooth talking sales reps convince you they have benefits that they don’t. Im disgusted.

MiLeNk0 ,

Riddled with wrong data

This app could be really useful if the data it presents was accurate. When I look at the Feed it is always saying my bill is over due when it isn't. It even shows that there is a $0 balance right next to the alert. The Data Hub it tells me I have 48GB/28GB of data remaining. It's actually the reverse that's correct. If I drill into a line to look at individual usage the giant usage chart shows the total GB used collectively and not for that individual line. That info is found below it but at first glance is very deceiving. Either change it so it shows that lines usage or remove it entirely. When I go to Billing > History it only shows the amount for the most recent invoice. The others show $0.00. All of these "bugs" were found within a couple of minutes of poking around the app. I stopped because I didn't want to be disappointed any more than I already am. I waited a long time for them to release a Business app since the other Verizon app wouldn't support business accounts. I wish they would have waited to release it when it was actually useful. It's irritating when you can't trust the data you're presented consistently. I find myself questioning everything else's accuracy and I need correct information when it comes to making any decisions. I guess the only place to go when you're at the bottom is up. Get with it Verizon, this is inexcusable for any business, especially a technology company. People have options these days.

Figure edgy ,

Verizon does not care about customers

Verizon is a terrible company, a leader in the space of communications yet can’t email me a bill. They gave my email because I get all the false advertising campaigns, click the links to find out the email was a scam, there is no deal. Their website doesn’t recognize the device they sold me regardless of how many times I register my devices. And the hoops their sales people have to jump through in order to make a sale require sales staff to do all kinds of shady stuff. I was a happy customer for years, but two years ago they switched me to a business account to get me a “discount” on a phone (it was a lie, I paid full price) also paid gull price for the “discounted” iPad which was an old model ( thanks guys ) on top of that they somehow screwed up the get a new phone each year thing that I was paying for, i ended up being billed to close out the phone but still can not exchange it towards another. All the whole I have called 15 times asking yo be Emailed of paper mailed an invoice over two years and still have yet to receive an invoice. The website is unclear ( deliberately making reading and making sense of the billing impossible) they have my contact because they send late notices, but never an invoice. Verizon is a terrible company that couldn’t care less about their customers or employees. But hey 5% divided for shareholders.... I’m ashamed to give Verizon my money each month while this contract runs out.

App Privacy

The developer, Verizon Wireless, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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