The MyVodafone app is a one-stop destination for managing your Vodafone account. Now with the app, it is very easy to do a prepaid online recharge, make a postpaid bill payment, request a new connection or upgrade to a 4G sim. The app comes with enhanced capabilities and features to make
* Manage up to 5 Vodafone numbers (prepaid/postpaid) from a single account.
* Recharge and make bill payments in just 2 clicks
* 121 Offers - special recharge offers for every consumer
* Compare and email bills from the app.
* Check and switch to latest prepaid packs and postpaid plans
Offerings for postpaid Users
* Be in complete control of your usage and spends
* View real time mobile data usage (4G/3G/2G), calls, SMS along with plan or pack quotas
* View outstanding amount, current bill, previous months bills, current month unbilled amount
* View current voice plan details, data plan and active bonus packs
* Make bill payments on the go:
* Pay your postpaid bills using credit card, debit card, m-pesa and net banking
* Now pay bills for your number & other Vodafone postpaid numbers
* View recent bill payments, change bill preferences & view active plan details
* View and activate best 121 Offers for postpaid bill plans, bonus cards, internet packs etc.
* Explore and choose RED plans
* Roaming Services & Packs
* Activate international/national roaming packs
* Check international roaming rates for multiple countries
* Activate and schedule international roaming packs for future date
* Explore and buy new internet and bonus packs
Offerings for Prepaid customers
* Check prepaid balance and usage:
* You can view recent prepaid recharges and balance deductions, current internet data plan details and mobile data usage
* Easy and quick Online Recharge:
* Recharge with credit card, debit card, net banking, etc
* You can also recharge for other Vodafone prepaid mobile numbers
* Parchase prepaid super plans and more
* Buy Internet packs (4G/3G/2G), roaming packs, full talktime & bonus packs
* Explore 121 best offers on recharge, bonus cards & internet packs
* Prepaid Super Packs: Choose & activate super packs.
Vodafone Tuesdays, exclusively on the MyVodafone App
* Avail attractive deals on food, travel, lifestyle and more every Tuesday.
Offerings for Prepaid & Postpaid Users
* Music, videos and more: activate value added services
* Recharge and bill payment for dongle services
* Vodafone WiFi: Vodafone 4G/3G pack customers can now access Vodafone Wi-Fi services at over 200 locations
* Upgrade to 4G: Request for a 4G SIM to enjoy 4G services
* Service Requests: track status of recent service requests / complaints
* You can also locate stores nearby and email or call us through the app
Non Vodafone Users
Non Vodafone users can also use the app to recharge or pay bills for friends & family, request for a new connection or MNP.
Please note following while using My Vodafone App:
* The app can be used by Vodafone India customers only (not available for business customers)
* The application is available for free on App Store. However, data usage charges will apply while downloading the app using mobile internet
* No data charges for the app usage while using Vodafone mobile internet connection. Data charges are applicable for usage outside India and external app touch points
* If you use the app outside India, standard international charges will apply.
Changes to configuration for increasing the scalability and performance of the app.
Ratings and Reviews
Staff follows through regularly, but technical support stinks
I have been using My Vodafone app and it used to work well. For the last few weeks, the app does not show the data (such as how much data I have used and how much is left, how many SMS messages I used and how many are left, etc). I called customer support and they are easily reachable and took the details. They asked me to send the screenshot and I sent it. Everyday morning and evening I get a call to check whether the problem is fixed or to tell me that in 24 hrs it would be fixed. I was impressed at their follow up. Finally they fixed the problem 2 days back and I was happy. However, the fix is short-lived and again it starts showing blank data screen. I think Vodafone technology needs upgrade and technical staff needs training. Disappointing that they could not fix this simple problem properly.
Developer Response ,
Hi, this certainly sounds frustrating, apologies!
We want to take a closer look into this for you. Please fill in the details at https://discover.vodafone.in/customer-feedback-form and we will get in touch. Thanks!
Misleading info on app
The app provides a Family Plan option to add multiple numbers, whether prepaid or postpaid, to be paid as one bill under RED Together. However it won’t activate if you try to actually add a prepaid number under a primary postpaid number. Customer service then tells you only postpaid numbers can be added in RED Family plan. Either app needs to be fixed or the misleading info needs to be corrected. Otherwise just wasting customers time in trying to activate something that is not allowed in first place ... disappointing!
Developer Response ,
Hey sorry about that. We'll pass on the feedback to the concerned team. Thanks!
No use after refresh
I have been using this app for a while. This used to work well with multiple numbers added in the same account. But now, couldn’t navigate to the other number in the account. Also once you pull down to refresh it comes with a grey screen and stuck there. Need to kill the app and relaunch for using it again. And same scenario after relaunch as well. Can’t navigate to the other number and no use after refresh.
- Vodafone India Limited
- 76.6 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Italian
- Age Rating
- Rated 4+
- © Vodafone Idea Ltd.
With Family Sharing set up, up to six family members can use this app.