Screenshots

Description

Scopri l’app My Vodafone! Design, contenuti e funzionalità pensate per farti vivere un’esperienza incredibile.

6 ragioni per scaricarla:
· Scopri le offerte a te dedicate e tutte le novità del mondo Vodafone;
· Ricarica in un click;
· Entra nel mondo Happy: tante sorprese ti aspettano ogni giorno;
· Parla con TOBi, il nostro assistente digitale;
· Monitora credito e contatori con il widget;
· Gestisci e controlla le tue offerte e le tue spese;
· Entra nel mondo Happy: tante sorprese ti aspettano ogni giorno e con Happy Cashback ti ricarichi gratis.

Cosa aspetti? Scaricala subito!

What’s New

Version 12.17.0

Con l’ultimo aggiornamento sarà più semplice consultare i permessi che hai concesso all’App per migliorare la tua esperienza. Inoltre, puoi provare il nuovo Speed Test per capire come sfruttare al meglio la tua rete.

Ratings and Reviews

2.2 out of 5
172 Ratings

172 Ratings

Tabdc ,

Only Italian

There needs to be an option to change the default language. Vodafone works in so many other countries, I should be able to change it to English or French or Spanish while I’m in those other countries

pkm.eu ,

Poor authentication and very poor privacy and TOS

I tried to set up the mobile app account by using the existing VF accounts I have on the web interface ( as suggested). User and password did no get through. Multiple times , even after reset. Account was blocked. Had to redo all process again. Still not working. Then tried to use the direct mobile authentication process (even though I have a fixed VF line the app requested I switch off th WiFi connection). Which I did. But it did not work either. I also checked on the Eula and consent permissions and did not like the approach which is to squeeze me in deep profiling pretending this is not happening. If you scroll down the privacy policy you even read that unless you expressely write that you don’t want your data to be used for profiling after you terminated the contract with VF, they will continue to use your data for commercial purposes. That means that even when you port your number into another operator , unless you have prohibited VF to continue use your number for telemarketing, they will continue. This is against consumer laws and GDPR.

GMak ,

The WORST, MOST USELESS APP

If you are a tourist going to Italy, do not get a Vodafone SIM card plan. Run, do not walk, to another provider. Despite selling you a “special promotion tourist package,“ there is absolutely no information except in Italian. Also despite paying exorbitant fees for ostensibly wide coverage and unlimited data for tourists, Vodafone will almost immediately start texting you in Italian every day, and within one or two days you will get texts telling you that you owe them money - about €0.41 - despite having a plan that you just paid €60 for! It is impossible to get a hold of these guys, it is impossible to use this app. You can’t call them because you just get a recorded message, and fundamentally unless you are fluent in Italian, and have lots of time, you’ll be out of luck. If you don’t pay this your services cut off.

Furthermore, activation of your SIM card can take, unbelievably, up to three days for Vodafone to activate it in Italy!!

So, the reason all of this comes under the review of the app, is because as a customer, it is impossible to use this app, and that is a fair review. There are no language options as others have pointed out to also give it a one star review. For an international company that sells plans all across Europe, you should be able to just switch for any one of the major (and minor!) European languages. But you can’t. Vodaphone as a technology company stinks!

So, one star for this absolute piece of rubbish app.

App Privacy

The developer, Vodafone Omnitel N.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Contacts
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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