The free WebID app for quick and secure online identifications and digital signatures! Identify using WebID Video Ident or the newly available WebID AI Ident! After completing the video identification, you can also sign contracts using our app – for instance for opening a bank account, loan applications, online shopping, activating SIM cards, administration services and many more.

For the identification with Video Ident our friendly and specially trained agents will conduct a video call with you. Typically, this call will take only a few short minutes. For the call, all you need is a stable internet connection (Wi-Fi recommended), a valid identification document and the case number of your contractual partner. Then simply follow the instructions of our agents. The questions asked are provided to the agents and serve the purpose of keeping you safe and preventing fraud.

You can sign your contract digitally right afterwards. All you need to do is read your contract and accept the terms and conditions. Subsequently, you will receive a TAN on your mobile phone. By entering this number, the contract is signed by you – just as legally valid and binding, as if you had signed it by hand.

The quick identification using AI Ident can be completed automatically. During the process you take photos of your ID card and of your face. Just follow the instructions in the app.

WebID Solutions GmbH is the inventor of the Video Ident process and has completed more than 6,5 million identifications (as of March 2021). Should you have any questions regarding our services, please get in touch with our customer support at or visit our FAQ page on our website at

What’s New

Version 1.20.0

- bug fixes
- stability improvements

Ratings and Reviews

4.5 out of 5
218 Ratings

218 Ratings

FiddlerOnTheNet ,

Worked just as expected.

The caller’s good English language skills were appreciated for someone still learning German.

joe xxiii ,

Worst system I have seen

The system is awful. I had to call several times because the connection was very bad and they could not hear me. Then I was connected to people that only spoke German. Then the person on the phone could not certify the validity of my document because he was not able to see a hologram. Terrible app, terrible identity verification system and terrible service overall.

Mack6712 ,

This service wasted my time

I waited 3 days after I purchased my SIM card to be able to finally register my information. After that, I proceeded to try and video call, which was not open. I made an appointment to try again at 8 am the following day, yet when video called, nobody was there to answer. I spent 15 euros to try and get some cell service in Europe, but this company ripped me off.

App Privacy

The developer, WebID Solutions GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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