iPhone Screenshots

Description

If ya love Wendy’s ya gotta have the app. It’s your fast food faves at your fingertips - plus earn rewards, exclusive deals and coupons, ordering ahead and more. Check out the deets:

Earn Rewards
Where can ya score free food? Right here. With the app all ya gotta do to get FREE Wendy’s is eat your faves. Eat, earn loyalty rewards points, and trade ‘em in for anything on our menu in that Rewards Store.

Exclusive Deals & Offers
Wondering where to score the most food for $5? How ‘bout the hottest fast food deals around? We got the hookup. Get exclusive offers only found in-app on breakfast, dinner and everything in between. All the deals and coupons - zero FOMO.

Order Ahead
Skip that line! Pick the Wendy’s you want and order straight from our app.

Customize Your Order
No mayo? No problem. Choose what ya want and what ya don’t - we’ll make it happen. We got you like that.

Save Your Faves
Have a go-to Wendy’s order? Save items and orders to your faves for fast and easy re-ordering.

Mobile Pay
Forget ‘bout cash. Load $$$ or use a credit card and pay right from the app. You can also add a gift card so no more guessing that balance!

Get Menu & Nutrition Info
Find the deets in local pricing, ingredient lists, allergens, nutritional info, and even count calories & carbs.

Support Foster Care Adoption
The Dave Thomas Foundation for Adoption’s mission is to find forever families for children waiting in foster care. Every donation helps. Show your support!

We always love hearing from you. Let us know what’s on your mind by:
• Live chatting in-app
• Leaving us a message in-app
• Texting or calling us at 888-624-8140

TERMS AND CONDITIONS
For more information about the Wendy’s Rewards program, please see our complete terms and conditions at https://www.wendys.com/rewards-terms-and-conditions

For details on the personal information Wendy’s collects and the purposes for its collection, visit here: https://www.wendys.com/privacy-policy

For California consumers, you can find information about your CCPA rights and how to exercise them here: https://www.wendys.com/privacy-policy#CCPA

Note: Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 9.0.6

Wendy's Rewards is here! Because the only thing better than eating Wendy’s, is earning more Wendy’s while you eat.

Ratings and Reviews

4.8 out of 5
250.5K Ratings

250.5K Ratings

Suprajayne ,

Tough app to use but does have nice food deals

I think this app is too complicated for the average person to use. I tried to buy a digital frosty key tag today. First I couldn’t find the offer. Then I finally found it with two options, physical card or digital. Sounds great! However when I checked out with the digital option, I still had to go to a store to pick up the physical card. At least that’s what my store told me when I called to get them to release the digital order. They had never heard of digital key tags. Come on, Wendy’s, don’t roll stuff out without training your staff! You need to let the digital key tag frosty offer work in addition to other deals too. Throw us a bone here! The jr frosty isn’t the deal, it should be lagniappe.

Anyway, to anyone reading this, you have to get and use this app so Wendy’s will continue to invest in it. The app idea is good, the food hits the spot, and the deals in app bring me when I’m considering the options. They just need to simplify it. Maybe try some more focus groups and watch people try to use it.

Developer Response ,

Hey there! We're sorry to hear these were not accepted at certain locations that you visited. If you can call or text us at 888-624-8140 with location info, we will ensure they are aware of these issues!

Viozu ,

Horrible App! Bad Customer Service!

I ordered through their app and when I got to the restaurant, I was unable to check in. I kept getting an error message. I went to the front to ask them to prepare my order and to report the issue. The worker rudely stated that she couldn’t help me and called for the next customer while I was standing there. I was then told that I had to place the order with them directly and pay again. When I mentioned that I would need a refund for the mobile app order, they stated that I had to contact Wendy’s customer service for the refund and that they had nothing to do with the mobile app order. I decided to leave the restaurant and get nothing because I found them to be rude and unhelpful. When I contacted Wendy’s customer service, they told me that the manager at the store would have had to refund me and that they cannot give refunds to customers. They sent a message to the manager at the location and stated that they will contact me when they can. What does that mean? Who refunds customers when the mobile app decides to mess up. The store or Wendy’s customer service? Regardless I’m going to contact my credit card company to reverse the charge. I’ve never had this issue with any other food ordering app and I promptly deleted Wendy’s app and won’t be using it again.

Sarahf12912 ,

Worst Fast Food App

I have apps for all the fast food restaurants in my area and this is the absolute worst.
The first time I used this app I placed my order and paid and when I arrived to the restaurant to pick up my order they told me they don’t accept mobile orders. How?? Get yourself together Wendy’s. Obviously if a location is not taking mobile orders I should not have been able to place a mobile order for that location. Fortunately the staff were kind and understanding and I was able to get my meal without having to pay twice.
Since then, I’ve been able to use this app successfully only one time. Every other time there have been errors that occur and prevent me from checking out. Today there was an offer for a free frosty with mobile order but again, the stupid app will not let me place a mobile order. I just used one of my other apps that actually work and went to a different place to eat.
I love Wendy’s but whoever they have got to develop this app needs to be replaced ASAP. I can’t be the only one they’re losing business from.
The only positive thing I can say is that when the app actually works it is simple to use, but I could say that for literally any other restaurant. Step it up devs.

App Privacy

The developer, Wendy's International, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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