My WM +4
Waste Management, Inc.
Desenvolvido para iPad
-
- Grátis
Capturas de tela
Descrição
The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to:
Manage Payments
• Pay your bill
• Enroll in autopay or paperless billing
• View payment history
• Cancel scheduled payments
Keep Track of Pickups
• View pickup schedule
• Report a missed pickup
• Request an extra pickup
• View estimated pickup time
• View holiday schedule and weather alerts
Manage Your Service Account
• Manage/link multiple accounts
• Add/view payment methods
• Contact customer support
• Request a container repair
Edit your My WM Profile
• Edit profile settings
• Update your communication preferences
• Provide feedback
• See alerts for Reschedules, Service Delays & General Info
For Roll-Off Customers Only
• Request a roll-off pickup
• View roll-off history
• Copy/resubmit pickup requests
• Request a removal or relocation
• View roll-off history
• Edit or cancel a roll-off request
For get help or if you have questions, contact WM directly at mywm@wm.com.
Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.
Novidades
Versão 6.6.1
Bug fixes.
Avaliações e opiniões
Shown Respect
I became my mother’s person rep upon her death and my brother inherited her home. Due to his eye problems I am the trustee of his estate so it has been complicated getting most accounts switched out. Waste Management has been one of the easiest. They have been very patient and respectful and the app has been fairly easy to understand, at least for me. I was able to keep trash pickup going while the estate is being settled. When my dad died 13 years ago, it was also easy to have his name switched to my mother’s. My parents had used Waste Management for many many years and as far as I know the only pick-up they had missed one was due to a blizzard that lasted for days.
Your company is literal garbage
I just had to manually pay my bill for this month and last because your new autopay system screwed up and never made it’s scheduled payment. For that I got to pay a 2 dollar convenience fee because of your technical issues. When I tried to get it resolved with your customer service, they did nothing other than waste my time (heaven forbid the people you speak to on the phone be empowered to do something to help). If I’m taking time to speak to somebody the phone and you’re calling me back after I submit a customer service request then put me on the phone with somebody that isn’t going to send me to your automated system. When I went through the chat the customer service rep told me this was a known issue, why didn’t you bother to tell any of your customers?
Why didn’t you bother to make some type of information available for customers to find out what they should do if affected by said issue and how to resolve it? Why do you expect customers to fix your company’s screwups and do your work? Maybe I can give you my phone number and when it’s time for my garbage and recycling to be picked up I can go ahead and load it in the truck for you myself.
So I’ll go ahead and reiterate your company is garbage, I’m sure there are nice people who work there but as an entity your company is garbage. Your customer support is garbage, your IT system is garbage, and it kills me that I have to send you money each month.
My experience thus far.
It took 3 months to receive a trash can. When I called to check on my order status, I was told that it had been cancelled by local Evansville office. I was promised two different delivery dates… neither happened on time. During my 3 month wait, I was billed for service for the three months. It took about an hour of my time to get the charges reversed, and way to much work on my part. Then trying to pay my bill on time (because WM is very quick to stop service if even a day late)
The WM app constantly wants billing their way (auto pay, which I refuse to do.) and makes it in - easy to get to the actual payment step. Then this past weekend, I tried to pay my bill, using the app. Each method that I put in was declined (as if I had no money in the accounts or whatever). Monday, I was able to put the payment in. If anyone asks me, I will definitely not recommend WM. It will take at least 6 months to a year after all these problems to even consider telling anyone a positive note. I am on my last chance. Just hope WM decides they would like me to know they Care about customer service. I have yet to be impressed or even okay with it.
Privacidade do app
Waste Management, Inc., responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.
Dados usados para rastrear você
Os seguintes dados podem ser usados para rastrear você em apps e sites de propriedade de outras empresas:
- Identificadores
- Informações de uso
Dados vinculados a você
Os seguintes dados podem ser coletados e vinculados à sua identidade:
- Informações financeiras
- Informações de contato
- Identificadores
- Informações de uso
Dados não vinculados a você
Os seguintes dados podem ser coletados, mas não estão vinculados à sua identidade:
- Compras
- Informações de contato
- Informações de uso
- Informações confidenciais
- Diagnóstico
As práticas de privacidade podem variar, por exemplo, com base nos recursos que você usa ou na sua idade. Saiba mais
Informações
- Venda
- Waste Management, Inc.
- Tamanho
- 130,4 MB
- Categoria
- Utilidades
- Compatibilidade
-
- iPhone
- Requer o iOS 12.2 ou posterior.
- iPad
- Requer o iPadOS 12.2 ou posterior.
- iPod touch
- Requer o iOS 12.2 ou posterior.
- Mac
- Requer o macOS 11.0 ou posterior e um Mac com o chip M1 da Apple ou posterior.
- Apple Vision
- Requer o visionOS 1.0 ou posterior.
- Idiomas
-
Francês, Inglês
- Classificação indicativa
- +4
- Copyright
- © 2020 WM Intellectual Property Holdings, L.L.C
- Preço
- Grátis