iPhone Screenshots


The My311™ app for iPhone is a gateway to your town’s non-emergency requests management system. My311 allows you to report and track issues that you notice, or make requests of the municipality. The app may also provide convenient access to your town’s Twitter, Facebook, or Instagram feed for up to the minute reports.
My311 is only available to communities that use Tyler 311, and have chosen to allow this app. If your community is not listed, ask your town if they use Tyler 311, and if so, to have their community listed as a participant within the app.
My311 was previously Click2Report.

What’s New

Version 1.1.3

- Handle filtering on new Request statuses

Ratings and Reviews

1.0 out of 5
10 Ratings

10 Ratings

veggies4good ,


I went through this app 5 times. Each time it lets you click on each screen to answer the question. When the last screen asks for the city it closes without letting you type in the city. So frustrating.


Won’t load.

Goes thru the welcome screens (that you cannot skip) then crashes. Just use your city’s web 311 portal and bookmark that in your browser instead. If it’s not fixed in a week I’ll be deleting this app.

anderson128 ,

App want run

Ran app on my iPhone X with iOS 13 and it goes through a few questions then app unloads and goes back to my home screen. Don’t recommend it.

App Privacy

The developer, Tyler Technologies, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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