My6 - Book & Save ٤+

The Motel 6 app is great, and has always worked with no issues. I do, however have one issue with using the application rather than booking online... On their website, you can check a box to inform them that you are traveling with a pet, while this is not an option on the app. If Motel 6 wasn’t so pet friendly, I would probably choose to splurge on a fancier brand, but I am very appreciative that they are. I just think that forewarning the staff that you will have your dog with you may prove beneficial. I can’t fault the app and give five stars, but just wanted to throw that out there.

It's super simple to use this app; the interface is very intuitive and you can book a room with more ease than using their desktop website. Signing up for their My6 program and getting reduced room rates is also a major bonus. I'd recommend this app to anyone looking to reserve affordable lodging on-the-go.

Once I reserved a room, I did run into an issue while viewing my reservation in the menu; though I booked the room for two adults, the reservation displayed that there was only one adult. I was afraid that I mistakingly forgot to book for two people, as I know that affects rates, so I cancelled that reservation and made a new one and ran into that same issue. Through checking my emails, I found that it really was an issue with the app displaying the information incorrectly.

I'd happily give this app 5 stars once that bug is fixed.

From a guest & a franchisee perspective the app isn’t helpful at all. App doesn’t load information properly. I looked up my property on the app & all Motel 6 properties in my town were sold out...not possible! I went online via Safari & it shows all Motel 6 properties in town were available like it should’ve on app. I understand website is a bigger platform than iOS app, but Apple’s consumer base isn’t small by any means either. As I am REQIRED to maintain brand standards at ALL TIMES, failing to maintain standards results in financial penalties towards us franchisees. I expect the same REQUIREMENTS from G6 iOS app team as well, especially when their app is available ALL(millions - billions?) of Apple’s consumers, whereas I’m in 1 location & visible to the people they’re trying to search for my location.

I hope this helps you all realize the importance of this app to be at its peak AT ALL TIMES. I’ve been waiting since 2018 for you guys to fix the old bugs.

Thank you.