myAbbVieCare +12

I was told to download this app by my Abbvie Care Specialist. Why? The app is for people outside the US. Apparently Abbvie’s reps have no clue, and don’t care enough to respond to the complaints without using their canned response. You would think that a company that charges $16,000 for a month’s worth of medicine could afford to hire someone to make a decent and usable app, or at least hire a human to respond to these complaints!!! Complete waste of my precious time.

Thanks for your feedback. The app is only available for those prescribed AbbVie products outside of the US. This includes Puerto Rico, where Spanish is the local preferred language. We have updated the description of the App. For those prescribed AbbVie products in the US, COMPLETE – Medication Tracker is an available option

Good luck setting up this app. I live in the USA (and selected USA). Next, it wants to you to select which STATE you live in, and the only available option to select is PUERTO RICO. Not kidding! So, because I could not select anything *other* than Puerto Rico, it defaults to Spanish. Well . . . I don’t know Spanish, so it’s not my lucky day and I am denied access to this app. WOW . . . unbelievable in 2023. Do better, people. Seriously!

Thank you for your feedback. Unfortunately, the myAbbVieCare app is only available for patients prescribed AbbVie products outside of the United States. This includes Puerto Rico, where Spanish is the local preferred language. Based on your feedback, we will update the description of the App in the App Store. For those who have been prescribed AbbVie products and residing in the 48 contiguous United States, Hawaii, and Alaska, COMPLETE – Medication Tracker is an available option.

I was told by my Rinvoq counselor to download the app so I could access all my info and the savings card. However the app is not even available to anyone in the US. Seems like no one is communicating that info with the providers. Terrible

Thank you for your feedback. Unfortunately, the myAbbVieCare app is only available for patients prescribed AbbVie products outside of the United States. This includes Puerto Rico, where Spanish is the local preferred language. Based on your feedback, we have updated the description of the App in the App Store. For those who have been prescribed AbbVie products and residing in the 48 contiguous United States, Hawaii, and Alaska, COMPLETE – Medication Tracker is an available option.