iPhone Screenshots

Description

myAir™ is a support program that enables you to track your sleep therapy with your ResMed AirSense™ 10 or AirCurve™ 10 CPAP machine (Air10™).

Whether you're new to CPAP or a long time user, myAir allows you to easily follow your progress. After each therapy session, your Air10 machine automatically uploads data to myAir. You can then sign in and view important information about your therapy at your convenience.

In addition to personalized data, myAir also provides you with helpful tips and educational videos for long-term therapy comfort and success.

myAir offers:
• A myAir score showing a daily snapshot of your therapy
• Detailed metrics to help track your therapy progress
• Automated, personalized coaching and support
• Videos and guides to answer common questions
• Encouragement to help you stay engaged and build confidence
• A therapy summary report to keep for your records or to share

Learn more at ResMed.com/myAir.

Note: myAir is only available for ResMed AirSense 10 and AirCurve 10 machines with built-in wireless connectivity*. For the AirMini™ machine, please download the AirMini by ResMed app. iPhone 4 and iPhone 4S are not supported.

*Wireless communication depends on network availability

What’s New

Version 1.10.2

To make myAir™ more accessible for people with disabilities, we included an ADA helpline number in the app. To find it, go to Settings > myAir support.

Ratings and Reviews

2.7 out of 5
502 Ratings

502 Ratings

mhoffman1 ,

Pressure data and support.

I’m very curious about the average pressure and peak pressure I hit throughout the night. There’s no way to see this info. This seems odd to me since it’s one of the main data points of a CPAP.

I ran into a lot of frustration to when trying to contact support. Both the link in the app and App Store that are for contacting support really just take you to a F.A.Q. with predetermined questions. There is seemingly no way to actually contact support.

Update: thank you to the developer for responding. I think knowing the average pressure and max pressure throughout each night would be useful in communicating with the doctor how the machine is functioning for the individual. When I first started using CPAP it was set too high and I gave up on it. I had no way of correlating the pressure to my quality of sleep each night. Thank you again.

Developer Response ,

Thanks for reaching out about your sleep therapy data. The app isn't meant to be a clinical tool but is designed only to provide you with feedback about your therapy. While some data is currently not accessible, we have been evaluating the user value this could provide for future consideration. For a full download of your data for clinical purposes, such as for your doctor or insurance compliance, please contact your medical equipment provider.
For technical support related to the myAir app, you can reach our technicians direct via myairsupport@resmed.com

Sad Angela ,

No data shows up or syncs

Without exaggeration or hyperbole, it is beyond me how Resmed could deploy an app as poor and sub par as this one. It doesn’t work at all. It shows me no data of prior nights, it doesn’t synch; it doesn’t alert me of anything, although I accepted notifications; it’s reporting functions are shallow at best; trying to reach support is practically impossible, and I could go on & on. The Airsense 10 machine For Her is also a very poorly functioning machine. It is loud. You can hear yourself breathe and it’s hard to fall asleep with it’s loudness. To boot, it’s inaccurate. Even when I have a bad night and can’t sleep the machine shows the happy face. For 12 years I have used a ResMed machine and although I had hundreds of nights where I couldn’t sleep because the pressure the doctor had set up was insufficient, the machine always showed the happy face. I never got a sad face, and I mean NEVER. I thought the new AirSense machines had updated functionality & technology, but it’s just as faulty as its predecessor. I wrote support an email and they did not respond. I am going back to my doctor & insurance to see about changing brands (maybe Respironics?). I’m ready to try anything but ResMed at this point. Missing, faulty, incorrect sleep data is the LAST thing any one with sleep apnea needs to contend with. There’s no excuse for this type of faulty equipment and bad apps like ResMed’s. They’ve been making these for decades.

Developer Response ,

Hi Angela, Thank you for your review and feedback. We'll try to answer your concerns as best we can in order. If your app is not syncing with your device, please verify that the device is properly registered with your myAir account and if so, please reach out to us at myairsupport@resmed.com for further assistance. Please note, myAir isn't meant to be a clinical tool but is designed only to provide you with top-level feedback about your therapy. For a full download of your data for clinical purposes, such as for your doctor or insurance compliance, please contact your medical equipment provider. If you find that your AirSense 10 device is louder than it should be, your provider should assist you with this as well. If you find the pressure setting on your device is set too high for your comfort, please discuss your concerns directly with your doctor and they can assist you with this. Thank you, ResMed Customer Care

MLE35279 ,

Useful, quick glance of CPAP stats

I have used this app daily for a couple years to monitor my CPAP therapy. It’s easy to use and allows clear tracking of my statistics.

Recently the app had an update to include a detailed report that has further breakdown, like the doctor is able to view. I LOVE having access to this report without waiting to visit the doctor. A very good added feature.

The only issue I’m having is the most recent data is not displayed onscreen after the update. I have to scroll over to view it. I liked being able to click on the “seal” or “events” heading to immediately view last nights data without scrolling. I think now it’s showing the beginning of the month instead. It may seem like a small change, but was confusing at first because I thought I was missing data since the dashboard numbers didn’t seem to be reflected in the detail screen, only to discover I now need to scroll to see it.

Information

Seller
RESMED LTD.
Size
86.9 MB
Category
Medical
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
12+
Infrequent/Mild Medical/Treatment Information
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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