my AIS App
Personalized to Delight
myAIS app is crafted especially for AIS customers,
to serve all the service needs
as if AIS Shop and Call Center are just right at your fingertips.
Plus, discover a host of privileges of your lifestyles
which awaits you to explore and enjoy endlessly in every day.
Easily get all your needs done in one app
• Check balance
• Pay bills / Top up
• Buy on-top packages
• Buy SIM / Activate SIM
• Manage all your numbers
Check out daily specials
• Exclusive deals
• Special packages for you
• Play games and win exciting daily rewards
Enjoy a variety of privileges for you
• AIS Points to redeem rewards of your choice
• Privileges from over 25,000 participating shops
• Exclusive services and offers for Serenade customers only
• Always here to assist and advise you on services and packages
• Chat with Aunjai at any time 24 hours every day
Plus, more promotions, campaigns, and special deals for you to enjoy only on myAIS app throughout the year.
The must-have app for AIS customers.
Personalized to Delight.
Why wait? Download now!
More information at
1. New! On myAIS app only.
Special internet package for payment via Rabbit LINE Pay
2. Bugs fixed and performance improvements.
Thank you for using myAIS app. We are making every effort to enhance myAIS app for your best digital experience.
Ratings and Reviews
Easy to use for the basics
The app opened in English the first time I used it, that was good. Easy to set up Touch ID. Home screen gives you the basic info you need about usage. Plan details aren’t exactly clear but it is workable.
However, to see usage details you have to enter your ID or passport number! Why?
Privileges (discounts) are only in Thai and you can’t copy/paste into Google Translate to figure out what they are. And some look very tasty!
Grammar needs a bit of work, too.
English Language for AIS Rewards
It’s a common sense to have AIS Rewards available in English language and not just in Thai, I believe there’s also lots of foreigner customers using your network and it’ll be frustrating to not being able to fully use our Rewards and what’s the condition of a specific offer in MyAIS App.
It’s 2018, you guys should start having your interface in a dual mode (Thai and English), your country will improve when it comes to speaking in English if major companies like you will start to adapt to its innovation and technologies, even in your website, it’s a pain when we chose English already but it’s still going to display Thai characters. 🤦🏼♂️ I hope this can be improved, I know you guys have someone in your company who can do some proofreading before you’ll roll out something, think out of the box and not just launch product updates solely for Thai’s, I get it when you are mainly supporting THAILAND but it’ll be even better if we can get this improved.
Could you please include option to reactivate eSim
It’s quite a major oversight on Apple’s side that every time you change your phone you lose the eSim... it would be great if I could reactivate my eSim once I log on to the AIS app without having to visit a store and ask for it to be done there. Thank you for considering this as an option
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Search History
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- MIMO TECH COMPANY LIMITED
- 275.1 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, Burmese, Cambodian, Simplified Chinese, Thai
- Age Rating
- © AIS 2010
With Family Sharing set up, up to six family members can use this app.