MyAlice +4
Alice Labs Pte. Ltd
Desenvolvido para iPad
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- Grátis
Capturas de tela
Descrição
Manage e-commerce customer support anytime anywhere with MyAlice mobile app. Reply to customers across all your social media channels, live chat and e-commerce from one shared inbox, manage your WooCommerce & Shopify orders, have your customer data displayed while you chat with your customers, and many more.
ALL YOUR CONVERSATIONS AND ORDERS IN ONE INBOX
Connect all your customer support channels on MyAlice. Now wherever your customers reach you — be it Facebook, WhatsApp, Instagram, or your website —find all your conversations and e-commerce orders under one app.
CUSTOMER SUPPORT ON THE GO
Reply to your customers from the comfort of your bed, sofa, or hammock (?) The possibilities are endless.
SEAMLESS TEAM COLLABORATION
Assign, reassign or resolve tickets from your phone in real-time, leave private notes, and save customer attributes to make team collaboration easy-peasy.
CUSTOMER DATA AT YOUR FINGERTIPS
Find all you need to know about your visitors — customer details, order history, lifetime summary, and product interactions, to support effectively.
RESPOND FASTER WITH CANNED RESPONSES
Save your most used responses as canned responses and reuse them as you go.
ABOUT MYALICE
MyAlice is your go-to conversational tool stack. Find everything you need to chat with your customers anytime anywhere with:
- Multichannel helpdesk with all your social channels and live chat.
- Order management tools with powerful e-commerce integrations.
- Customer support automation with AI chatbots designed for e-commerce.
- Advanced customer analytics, daily reports, and agent performance tracker to optimize your support experience.
We'd love to hear your feedback. Anything you want us to add or improve? Let us know on your preferred social channel because we have all of them connected on MyAlice.
Novidades
Versão 1.4.5
We've enhanced the customer information feature and redesigned the user interface based on preferences. Users can now choose to view conversations either on the left or in a left-right format. Consecutive messages are now shown in threads for a better conversational experience. Additionally, WhatsApp users can now send documents up to 50MB. Several bug fixes have also been implemented to improve overall performance.
Avaliações e opiniões
Amazing!
Customer support for your online stores never been so easy!
Privacidade do app
Alice Labs Pte. Ltd, responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.
Dados não coletados
Os desenvolvedores não coletam nenhum dado deste app.
As práticas de privacidade podem variar, por exemplo, com base nos recursos que você usa ou na sua idade. Saiba mais
Informações
- Venda
- Alice Labs Pte. Ltd.
- Tamanho
- 45,6 MB
- Categoria
- Utilidades
- Compatibilidade
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- iPhone
- Requer o iOS 13.0 ou posterior.
- iPad
- Requer o iPadOS 13.0 ou posterior.
- iPod touch
- Requer o iOS 13.0 ou posterior.
- Mac
- Requer o macOS 11.0 ou posterior e um Mac com o chip M1 da Apple ou posterior.
- Apple Vision
- Requer o visionOS 1.0 ou posterior.
- Idiomas
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Inglês
- Classificação indicativa
- +4
- Copyright
- © 2021 Alice Labs Pte. Ltd. All rights reserved
- Preço
- Grátis