The myameriflex App puts the convenience and functionality of the AmeriFlex Convenience Portal at your fingertips – 24/7! With the myameriflex App, users can immediately gain mobile access to their flexible benefit accounts. To set up mobile account access, simply download the free application (available through iTunes), and follow the instructions to register your account(s). Once logged in, you will be able to access the following information and functionalities:
- Flexible Spending Account Balances
- Recent Transactions and Details
- Submit claims for reimbursement
- View all email and text alert options
- Contact AmeriFlex directly through Mobile App
- Total security and protection of your account data
· Added support for Eligible Expense List by plan type
· Updates to the Emma voice integration engine and responses
· Fixed an issue where logging with a saved username would fail for some users
Ratings and Reviews
I know the entire website and system had an update but having the app really puts you in control and it’s very easy to use. I can submit my claims and check my balances with a touch of my finger. This has become extremely convenient since I no longer necessarily need to be on my computer to use it.
The site has an annoying amount of security already (burdensome password requirements, can’t log in after a few tries, etc. —I end up calling 50% of the time — I’m a millennial, I don’t have this problem with the bajillion other sites I use) and this app signs you out if you click away. Meaning it’s sign out is not based on time (ex:you have been inactive for over 2 mins) just anytime you click away - to check a text or open an email or whatever, which is annoying when you’re probably on the site to submit documents.
Anyhoo, beyond that, this app fixes bugs in the site and makes uploading docs possible. For whatever reason, the online website often does not accept the documented receipts, even in PDF form. The app has no problem attaching those very same forms.
So it’s not the best app but at least it’s easier than the site.
Awful setup and passwords never work!
I have never had so much trouble with a password in any other app my entire life! I end up having to change my password every time I want to use the app and then it tells me I can’t use that one because it was a previous password! I have to call because I’ve been locked out basically every time I want to use the app. When you submit receipts through their automated system it cuts parts off or looks blurry. It is a really poorly made app. Absolutely hate this app! We have had several flex spend accounts through different providers and have never had this much trouble with their app.
With Family Sharing set up, up to six family members can use this app.