myAT&T 4+

Manage your AT&T Accounts

AT&T Services, Inc.

    • Free

Screenshots

Description

Bring your world together with the myAT&T app! View and manage your connected devices, pay your AT&T bill, test your internet speed, add a line, upgrade to the newest iPhone and more.

Manage your AT&T account
- Pay your AT&T bill
- Sign up for an AutoPay discount
- Get personalized recommendations to optimize your account

AT&T Wireless
- Shop our best cell phone deals
- Shop for a new phone or bring your own phone
- Add a line to your AT&T account
- Connect your iPad or Apple Watch
- Manage add-ons, like International Day Pass, device protection, and more

AT&T ActiveArmor
- Get 24/7 proactive network security at home and at work
- Check your AT&T data usage

AT&T Internet, including AT&T Fiber
- Shop our best internet deals
- Check for faster internet speeds at your address
- Change your Wi-Fi password
- Restart your AT&T Wi-Fi Gateway

AT&T customer service
- Get help over the phone or troubleshoot through chat

Find an AT&T store near you!

What’s New

Version 2024.10.0

This update will streamline your digital experience.

Ratings and Reviews

4.0 out of 5
4M Ratings

4M Ratings

chippperr ,

Making the AT&T APP Work for the Best Interest of the Customer

Ok so on August 6th I used the app to pay a sum of money toward my past due balance. I admit that I did see my checking account underneath the where you enter the amount. Usually when entering the amount the payment you could choose your payment. Now it automatically processes the payment. Well I kept repeating this to the customer service rep and to Jose the supervisor. Jose kept reiterating that they could reverse the payment if I wasn’t in a past due amount status. As if I didn’t understand. I understood which by the way is not a good idea. I called to get them to take that checking account deleted but he claimed he could do so because my account wasn’t current. Which meant I would have a return check fee from AT&T and my bank. Well he kept ignoring my point to ask in the IT department to change this process. I would like if they can ask the customer to “ Confirm you want to use the checking account that’s on file before moving foward “. That’s all but he did not hear or listen to the customer. In fact I was more irritated by his remarks of we must follow the process. Completely ignoring my request or suggestion. So if I hadn’t deposited that amount asap, again I would have incurred two return check fees. I know they need too restructure the app to make super easy to use and to confirm if the customer will use the payment on file instead of automatically using it. I will add more later.

XTCHR2017 ,

Here’s another negative review

I have to agree with all the negative reviews regarding hidden fees, misleading offers, having to fight with different departments that don’t communicate with each other to get the promotions that were promised, being told problems will be taken care of only to find out that’s a lie, charging for “features” you declined and dozens more frustrating features you get with AT&T and Direct TV. Things have only gotten worse since Direct TV has taken over the TV service and the promotion period is over. The price has more than doubled, the new promotion prices they’re advertising have absolutely no relation to what the charge will be for the service advertised. When you try to read the details the app kicks you out if you try to look at any page twice or go back and forth between offers. You can’t get back into that same section of the app once you’ve been kicked out for several minutes so it’s clear they don’t want you to examine the details. They just want you to say, “sure you can more than double my bill, I’ll just keep paying you even though your commercials say your offers are for new and current customers, even though you said you’d always have discounts on the tv bundles, even though you said a lot of things that turned out to be lies”. Guess what, your service isn’t good enough to expect that kind of loyalty. I’m checking every other TV option out there.

Think787 ,

Frustrated with AT&T wireless phone invoices

My AT&T wireless phone bill is NEVER he same it’s always 50 to $60 higher than what it’s supposed to be. When I signed up originally, the guy came to my home and set everything up and promising that my bill will be around $160 monthly. He told me the first couple of months the bill will be a little higher but then it will adjust and my bill will maintain same amount afterwards. Year and a half later I’m still yet to see a bill that is below $200. It’s usually $220 to $240. I called customer service a few times and I remember onetime spending more than an hour discussing the bill and taking out several items from my service to ensure my bill would come lower but I’m still waiting!!!! AT&T has such a complicated billing system with their bonuses for your trade in and their new phone spread out in a manner that you are tied in and cannot cancel the service without taking significant loss. I was with T-Mobile for 15 or so years and most of those years my bills were constant, never had any issues with billing system, they gave trade in credit right away and not spread it over 3 years! The reason I switched to AT&T was because my colleagues were telling me they had better cell service but I’m yet to see much difference between AT&T and T-Mobile. I’m not a happy customer with AT&T. I switched my home internet and my cell service for my entire family with them and now I’m stuck!!! This is utterly disgusting, frustrating and unacceptable!

App Privacy

The developer, AT&T Services, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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