2nd update: did as I was asked, provided all info. Was told I would my bonus within five days. That was on Monday. It is now nearing the end of the day in Friday, still NOTHING. Messaged again yesterday and was told to wait longer and basically told I was being a nuisance and they had already told me by email I would get it when the email was VERY unclear. This is BEYOND ridiculous. Update: I did as I was asked and got more excuses and was told I needed to provide more of my friend’s information that I didn’t have (their email) which was NOT stated as a condition of receiving my bonus. So, thanks for not doing as you said and asking me to jump through more hoops on the hopes you would fulfill your empty promises. Done. This is ridiculous. I just hope my friend at least got their bonus. I had JUST left another banking situation because they would NOT fulfill their end of the deal with my multiple referrals…not only did they NOT give me my bonus, but my friends and family that also signed up did NOT receive theirs either. Looks like Bambu is going to be the same thing. I had high hopes…guess that is what I get for hoping though. Wish I could say I had an experience like the review I read, but spoke to customer service and they couldn’t tell me anything useful…not even that my friend shows as a referral. I wish I could give zero stars honestly.

I put my direct deposit into this fake bank account. For no reason they locked my debit card, without notifying me. I called them and they said it was for “security purposes” but I could go to the ATM and take cash out. I went to the ATM and my card wouldn’t work there either. After 2.5 hours on hold, they told me to report my debit card “lost” and get a new number where I could add the digital card to my Apple Pay and at least transfer the money that way to pay my bills. Nope, that didn’t work either and now I don’t even have a working physical card. They don’t respond to emails (ever, going on 3 weeks), and don’t allow you access to your own money. I’m filing a police report and reporting them to the FTC tomorrow as at this point they have stolen my money since they won’t allow me access. Oh and there’s no supervisors. Just offshore call center people who know nothing. Long story short, don’t put your money here unless you want it stolen from them.

I can’t believe it it says in this apps about if you sign up with the ID from your home country that You will receive $40 in your my bamboo account that is a lie I set up on my bamboo account with my ID and do not receive $40 called customer service and they argued with me and told me that I had to deposit money. That’s not what this promotion says it states and I have a screenshot proving what it states that if you open an account from your home country that you receive $40 in your my bamboo account that’s what I did. customer service hung up on me after me, asking to talk to the manager, and they would not let me my bamboo is a joke. Don’t open an account with them. They’re a scam as soon as you deposit money into your my bamboo account I guarantee you they’ll take it in some kind of way if they’re running scams like this, who knows what they’re doing.

I switched my direct deposit here after having this account for two years. Since I have done that, I have not received one deposit when it was deposited per their terms and conditions I have had to make calls into the company both months. The first month I was told that it was because it was my first direct deposit, this is the second month and my deposit still not there on time but nobody can tell me why. Again I got the will make a escalated and get back to you within 24 to 48 hours. There are no answers provided by Customer Service they don’t follow their own terms and conditionsand that’s just on the Customer Service end. The app itself is pretty much useless when it comes to anything especially with any kind of an online banking information. I have seen this. They will hold onto your money until they are ready to release it and not a moment sooner.