MyBurgh 4+
City of Pittsburgh
Designed for iPhone
-
- Free
iPhone Screenshots
Description
MyBurgh is Pittsburgh’s 24/7 resource to notify the city’s 311 call center of non-emergency issues. Submit a report with an optional photo or GPS location and receive status updates as the job is completed. With MyBurgh, you can report issues such as:
Graffiti
Potholes
Missed garbage pickup
Overgrown grass
You can also use MyBurgh to get refuse collection reminders, hear about the latest updates in city government and provide the city with feedback on key issues.
What’s New
Version 10.0.5
- 10+ Bug fixes
- Add attachments to existing requests
- View larger photos on existing requests
Ratings and Reviews
Honorable mention
Wow. Much improved from how it was before. Bumping you up from 2 stars to 4.
Weeds/Debris is not fully visible/clickable on the screen when scrolling down through the Select Service Type list. iPhone 13 Pro Max here screen size.
I like your hamburger menu, gives it a modern feel. I was signed out and didn’t realize. I think you should prompt users to sign in upon loading the app for the first time but allow them to continue as a guest if they want to so they can still use the app. I was able to sign in later but I didn’t realize why I couldn’t submit a request (because I wasn’t signed in).
The yellow on the request screen highlighting things is bad. I can tell one of your devs did that and not a PM or designer he he. No offense. Please remove the ugly yellow that looks like a highlighter vomited all over ha ha. You could ask people a series of questions like—is this related to trash removal? If yes, then they could still fill out the form but the submission would go to that department. Makes it more user friendly, although it is a pain for your devs to code, it just looks nicer and is easier for the user.
Summer guide is a little late—it’s October now. Maybe make winter guide or remove all together. Like the idea, if just doesn’t work now.
Keep fixing and improving and I’ll come back to give you more ideas. Good job.
Can’t see status of tickets anymore
New version removes a lot of the oversight this app provided. Now you can’t see more than your recent 20 tickets and even then you can’t see the reason why the ticket was closed. Useless
Buggy
App does not accept photos half the time (even though it looks like they post) leading to incidents to be closed due to lack of information.
App Privacy
The developer, City of Pittsburgh, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- City of Pittsburgh
- Size
- 32.1 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2015 QScend Technologies, Inc. City Of Pittsburgh PA
- Price
- Free