MyBurgh 4+

Wow. Much improved from how it was before. Bumping you up from 2 stars to 4.

Weeds/Debris is not fully visible/clickable on the screen when scrolling down through the Select Service Type list. iPhone 13 Pro Max here screen size.

I like your hamburger menu, gives it a modern feel. I was signed out and didn’t realize. I think you should prompt users to sign in upon loading the app for the first time but allow them to continue as a guest if they want to so they can still use the app. I was able to sign in later but I didn’t realize why I couldn’t submit a request (because I wasn’t signed in).

The yellow on the request screen highlighting things is bad. I can tell one of your devs did that and not a PM or designer he he. No offense. Please remove the ugly yellow that looks like a highlighter vomited all over ha ha. You could ask people a series of questions like—is this related to trash removal? If yes, then they could still fill out the form but the submission would go to that department. Makes it more user friendly, although it is a pain for your devs to code, it just looks nicer and is easier for the user.

Summer guide is a little late—it’s October now. Maybe make winter guide or remove all together. Like the idea, if just doesn’t work now.

Keep fixing and improving and I’ll come back to give you more ideas. Good job.

New version removes a lot of the oversight this app provided. Now you can’t see more than your recent 20 tickets and even then you can’t see the reason why the ticket was closed. Useless

Government is bureaucracy at its purest form, but this app atleast provides some transparency into the movement of an issue that is raised. It does a great job with providing all residents with a way to report, track and record the issues that are created. Not sure of many other cities that give this sort of method and follow up to a wide variety of public concerns. 2 👍🏾👍🏾 from me! Download and share with a friend.