MyCare Overseas‪™‬ 4+

Holds Promise

The governmental shifts in veteran/retiree healthcare have been tricky to follow and keep up with. I find it especially that way since I spent the majority of my service time OCONUS. Now, back in the States I’m navigating the nuanced means to get care while traveling.

The MyCare Overseas is a handy way to manage what happens with my family’s healthcare over there. I love logging in with my face, and getting to the claims section is easier than ever! Please add that function into the app, instead of exiting to a web browser! I’m late to this app, but now that I know about it, I hope it eases previously challenging matters.

Doesn’t work

I continuously keep trying to set up my account, but is doesn’t take me to the next step once I enter new user, and password. Once I click the register button I fill in my information and it take me to “account active” I then enter the information requested and nothing it freezes and it stays on the page. Please resolve! I like to take advantage of using this app since it can be handy when checking online medical records as well other medical important information.

Respuesta del desarrollador ,

We apologize for the inconvenience. We would like to assist you, but we need more information: please send us an email at mycare.support@internationalsos.com, so that we can troubleshoot the issue you are experiencing.

Great resource

I don’t know who is rating this app so low but I’m finding it a great resource when traveling overseas, at the very least it has the SOS number in the app to call when sick. I gave it a four star because there is room for improvement.

Respuesta del desarrollador ,

Thank you for your feedback! For any improvement suggestions, please email us at: mycare.support@internationalsos.com