myCustomers‪+‬ 4+

Name: myCustomers+
Rating: 3.3 (406 reviews)
Author: Mary Kay Inc.

Mary Kay Inc.

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- 3.3 • 406개의 평가

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설명

The myCustomers℠+ app is your virtual assistant. It provides Independent Beauty Consultants the opportunity to create sales tickets and service her customers on the go from their mobile devices.

With this tool the Independent Beauty Consultant can provide golden rule service with a digital tool that enhances the face-to-face experience with her customers.

Testimonials:
“I absolutely love this app. I'm so glad we have only one place to go to manage customers, inventory and sales. “– Mary Kay Sales Force
“Love how easy it was to produce an invoice and email to my customers.” – Mary Kay Sales Force
“This was my first time using and I placed a CDS order. It was very easy to use.” – Mary Kay Sales Force

Key Features:
• myCustomers+ syncs with myCustomers℠ on Mary Kay InTouch™

• Rapidly create, manage, filter and save orders from the palm of your hand.
₋ Create a sales ticket in record time – faster than paper.
₋ View the products in your inventory

• Smart inventory management
₋ Scan the Mary Kay shipping label and instantly update your inventory.
₋ Keep track of the inventory you have on hand and products you need to order
₋ Set a low quantity alert!

• Quickly import your phone contact list.
• Easily find customers – by either First or Last Name, tags, order date, and profile date.

• Customer options are limitless! Call her, text her, email her, prepare an invoice, write a note about her, put in a follow-up reminder, make a tag, get directions to her house, and more!
• Send group emails or messages to your customers. The customer only sees her / his name and contact information! Each customer will think they received an individual personal communication from you to her.

• Sell with confidence! Product knowledge at your fingertips with access to all Mary Kay products and descriptions through the catalog.

• My 6 Things
₋ Fall in love setting up your 6 Most Important Things to Do list. With the fun, interactive bubbles, you will want to complete those items as quickly as possible because we couldn’t have you complete your list without a Mary Kay style celebration at the end. But don’t worry, we won’t judge you if you find yourself striving to complete more than one list a day so you can see the celebration again and again.

• Notifications
₋ Notifications straight to your phone when you have low inventory or your customer orders on your Personal Web Site, has an anniversary, or birthday. Plus custom in-app reminders.

Connect using your Mary Kay InTouch account!

2024년 10월 30일

버전 5.0.12

Thank you for using the myCustomers+SM App! Improved app experience and addressed issues where some users experienced.

3.3/5

406개의 평가

Not very happy

I have been a consultant and or director 22 years. Originally I was excited to try the app and happy for my team and myself that they might no longer have to use third party software for inventory tracking. I dislike two major things:
1) every time a new line of products…for example foundations, glosses, lipsticks is realeased…the app deletes records of my product on hand much too early. I understand removing discontinued inventory…but a record and maybe 6 month grace period would be more practical. Now I am stuck needing to do a major hand count.
2) during maybe the 2022 app update, all of my customers are no longer visible on the app even though they are visible on the website myCustomers link. What happened?
Please fix the issue.

Inventory Tracking problems

So, I deleted the app and then re-loaded it from the cloud. I was pleased that all of my customer information was still there. I guess that’s because it syncs from intouch. But, the reason why I wanted to delete it in the first place is because I was showing negative amounts in my inventory and I couldn’t change it to zero without having to add in the positive amount. To me that doesn’t show an accurate count. I wanted an accurate count of my inventory, so I decided to do my annual hand count and then put it in the myCustomers app. It’s great how you can scan your barcodes, but what about adding the inventory on your shelf, I thought. So when I reloaded it I scanned one of my shipments and it added it seamlessly. Then I went to add the other things in my inventory. I had a problem right away finding some of the products. I could not add my individual inventory items of the clear proof set, for example. So, being frustrated I didn’t continue. Mary Kay IT Dept., PLEASE fix the problems so we can use the app. It would be great if it was programmed properly and would help save SO MUCH time. Thanks.

So far so good

Have been using the app almost a year and I love the improvements that have been made so far. I do appreciate auto adding inventory through the camera tool since I don’t have to add them individually but it would be great if removing used a multiple select tool. Another issue I have is that I’d love to make notifications and reminders in the app actually push through my phone as an alert so that I do get the reminders to call certain customers, and not just when I remember to open the app. Otherwise, this is basically a better way of managing everything Mary Kay on the go and/or on a phone