Screenshots

Description

Introducing the new MyDigi app, launched by Digi Telecommunications Sdn. Bhd. for a streamlined, all-in-one experience for Digi users. MyDigi is a smarter way to manage your Digi mobile account for prepaid and postpaid phone plans. You can pay and track your phone bills, monitor your data usage, top up Internet data, claim exclusive rewards and deals on food, shopping, drinks and more with navigation ease by accessing the quick link buttons.

Check & Pay Bills and Top-Up Credits
Pay your bills easily through the MyDigi app without making a trip to the Digi store. With just a few clicks, you can settle your bills wherever you are. You can also check and keep track of your mobile bills by downloading past and current billing statements. Low on prepaid credits? Is your prepaid plan about to expire? Simply top-up credits through MyDigi app to continue connecting with your loved ones. You’ll receive extra Internet data, call time, and credits based on the amount of online prepaid reload chosen. Save time and money with MyDigi!

Check Mobile Data Usage
Monitor your mobile data usage, located under the “Internet” section, as displayed on the homescreen. The data quota and data usage are placed side by side for a clean overview of how much Internet data you use and how much you need. Digi users can also see the number of days left before the data quota expires or renews for the next usage cycle. If you want to check the mobile data usage of your other numbers, just click on the side menu, choose your mobile number, and the usage information of that number will be displayed. Managing all your Digi phone numbers has never been so easy!

Internet Top-Up and International Roaming Passes
Not enough mobile data? You can buy Internet add-ons that suit your type of usage and budget. The add-ons range from casual Internet usage, to heavier entertainment use (games, music, videos), and bigger data purchase offers for overall use. The add-on purchases can be done by clicking on the ‘Buy Add-Ons’ tab on the homescreen, or the ‘Box of Surprise’ page in the app. If you are travelling outside Malaysia, pre-book an international roaming pass to equip your journey ahead with secure and adequate Internet connection. Just choose the country that you will be travelling to before subscribing to a roaming Internet plan – easy as pie!

MyDigi Rewards
Enjoy exclusive rewards for MyDigi users through the app. Rewards are calculated through different tiers of membership – Yellow, Gold and Platinum. For each RM1 spent on your Digi prepaid reload or postpaid bill, you will earn 1 Digi point. The higher your tier rank, the more rewards and deals you can unlock! Gain access to a wide variety of deals and discounts in food, drinks, entertainment, shopping, travel, beauty and wellness from a list of different merchants nationwide. Simply click on the ‘Rewards’ page on the app to start browsing and redeeming! To redeem a reward, go to the ‘MyRewards’ tab and press ‘Redeem’ next to your selected rewards. Experience the new MyDigi app, a mobile app of many surprises!

Live Chat
Having trouble with your Digi account? Communicate with our representatives through a live chat. Our live chat service is available from 10 am to 9 pm daily. You can also lodge your case with us anytime and we will get back to you as soon as possible.

To learn more about the MyDigi app, simply log on to https://www.digi.com.my/mydigi-app or https://www.digi.com.my/support/help-center/mydigi-app/box-surprise to access specific topics on the MyDigi app. Enjoy an all-new app experience on MyDigi today!

What’s New

Version 12.1.0

In this release, we've squashed some bugs to improve your shopping experience. For Fibre users, if you need any help or feedback with your service, you can now reach out to us via our Support page.


Update your app today and watch out for exclusive gemilang deals via our app and website. Stay safe & Happy Independence Day!

Ratings and Reviews

1.9 out of 5
51 Ratings

51 Ratings

sethzzz ,

Stop collecting Personal Data

Nope you are not allowed match my email and my phone number which will be sold to third party. You don't need my email address to send the receipts, I should be able download them myself from the app if i want. Information request is handsomely done after keying in phone number and one time PIN. Probably ID and home address afterwards, I havent gone that far.

Developer Response ,

Hi,

Please be rest assured that we are not going to share your credentials to other party. These information you provided is used to display your rightful account details to you when you log in to the app. However, regardless of what you choose, we respect your decision.

Always listening,
MyDigi team

yeetthishoe ,

Can’t log in

I went on this app hoping to find about whether i have bills for my data course but i couldn’t log in.
I entered my phone number then it told me to enter an email so i did but it somehow rejected my email.
I personally feel that this app would be a lot better if you could just send the PIN to the number they type in to confirm the user.

magnacartic ,

Slow, bad UI rendering

Most people would probably use the app for the Live Chat support and the app fails spectacularly at delivering the chat experience. New messages appear out of focus, usually under the keyboard while you're typing. Chat notifications are not available too.

App Privacy

The developer, Digi Telecommunications Sdn. Bhd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • User Content

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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