MyDyson‪™‬ 4+

Dyson Inc.

    • Free

Description

Get more from your Dyson with the MyDyson™ app (formerly Dyson Link). Re-engineered with additional features and content for hair care machines and cordless vacuums. And the ideal companion to get the best from any machine – a tailored experience in the palm of your hand.

Access expert video content and more for selected Dyson machines. Plus, you can activate, schedule and monitor your Dyson smart technology, whether at home or away.

For all machines there’s 24/7 support – including chat, easy access to machine user guides, and a hassle-free troubleshooting feature. Join the Dyson Community and connect with thousands of existing owners. They’re on hand to share knowledge and useful tips from their own experience of Dyson machines.

If you have multiple machines, the app is ideal to manage them all. A revolutionary experience of content and control at your fingertips.

By adding your Dyson hair care machine or cordless vacuum, you can:
• Enjoy tailored hair care styling guides or floor care how-to videos
• Easily shop for attachments and accessories
• Connect with a community of Dyson owners
• Discover the engineering and science behind Dyson technology.

By connecting to your Dyson purifier or humidifier, you can:
• Review both indoor and outdoor air quality information, in real time
• Create a schedule, so your machine is on when you need it
• Explore historic air quality information and learn about your indoor environment
• Remotely control air flow speed, mode, timer, oscillation and other settings
• Receive software updates and access product guides.

By connecting to your Dyson robot vacuum, you can:
• Control, activate or pause your robot, remotely
• Schedule and track cleans
• Switch between Max and Quiet modes, mid-clean
• Explore where your robot’s cleaned, with activity maps
• Create zones in your home and control how each is cleaned
• Receive software updates and access product guides.

By connecting to your Dyson light, you can:
• Sync to your location's natural daylight
• Use preset modes - Relax, Study and Precision - to match your task or mood
• Activate Boost mode for 20 minutes of bright, high-intensity light
• Tailor light levels to suit you, by choosing your own Kelvin and Lux values
• Receive software updates.

Plus, you can control your machine with simple, spoken instructions*.

Please note, some Dyson machines require a 2.4GHz Wi-Fi connection. Please check specific connection requirements on the Dyson website.

If you have any comments you’d like to share on the latest release, you can contact us directly at askdyson@dyson.co.uk.

*Voice control is compatible with Amazon Alexa in Australia, France, Germany, India, Japan, the UK and the US. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

What’s New

Version 6.3.24280

Introducing Dyson OnTrac™
Register more of your products and get expert content for them
Dropping support for iOS15

Ratings and Reviews

4.6 out of 5
29.5K Ratings

29.5K Ratings

name_nick_ ,

App is amazingly frustrating

I was really excited to be able to link my air purifier to my phone and see how the air quality in the room was since my son has allergies and asthma. The app is unable to link. About halfway... it just stops. In another review you see someone mention this as well and it makes sense. The unit is dropping connection with the phone and trying to connect to the home network... but isn’t working. Apparently this isn’t a new issue and seems to have been on going for a couple weeks now. I may give it a couple days and see but as the frustration builds, my excitement about this fan and cost is diminishing. Probably going to return it in a few days if this isn’t resolved.

On another note. I purchased mine at Costco and noticed that there were a bunch of units there that seemed to have been returned units because the tape had been removed or visibly torn. In fact... it took me awhile to find a box where it looked like it was never opened. It now makes sense as to why so many of these were brought back.

Aa3739 ,

Used to always stay connected now it’s intermittent

After an update about a year ago now when opening the app to control my air purifier it’s random now as to if the app can even find and connect to the purifier. This is absolutely unacceptable as the machines are 500+ not to mention that I’ve spent $80each on now 3 replacement filters totaling $240 just for those! And now I almost never can control the thing via voice commands or even the app. But the magic fix is if you unplug the purifier and plug back in it’ll connect right back to the app control this is utterly useless if I can unplug it then I can just use the little IR remote! Fix your software, or you should have to pay me a fine for inability to use already purchased features! Or refund my money for your defunct over priced machine! Dyson is so rich they absolutely could lower their prices they don’t have to profit the level they do that’s an active choice. One only needs keep their prices high just when founding a company after you gain notoriety and income you can lower your profit expectations. Get over yourself! I have other air purifiers in other rooms that are the price of just the dyson purifier and their app control has never once been unavailable, the others even have UV air sterilization which dyson doesn’t offer?!? Fix your junk dyson spend some of that money on good programmers!

Quadband ,

SCAMMED BY DYSON

Another edit: Dyson continues to ignore customer and astroturf their reviews. They ignore customer service emails after giving garbage copy paste responses. Possibly the worst company I have ever dealt with.

I haven’t updated the app on my phone since they removed the ability to view run times and weekly data. Today I get a pop up in app saying they no longer support my version, and I’m forced to update. It was working fine yesterday. Dyson is a trash company filled with trash people who don’t care. I bought my air purifier FOR THOSE FEATURES. Dyson should be sued. Original: Out of the 101 reviews so far in 2021 the app has 48 1 star ratings vs. 18 5 star ratings. If they weren’t riding on their past reviews, just for this year it’s at a 2.3 star average. They continue to remove features and ignore customers. I love my V11 Outsize, and I really liked my HP04 until they needlessly gimped their app. We would have two more purifiers for our house had they not made their changes. I’ve been holding out in hopes that the historical features would be added back in, but it’s about time to move on. I don’t see myself purchasing any Dyson product in the future; not from a company that charges a premium to then simply dismiss their customers. The state of their app in relation to the published rating is disingenuous, at best. 2.3 stars seems about right, though.

Developer Response ,

Hello, we are sorry to hear this. Please unplug your product from the power supply for a minute or two and your product should begin recording data again. Monitor for a few hours and if you are still seeing the issue, please email us on ConnectedSpecialist@Dyson.com. Thanks, Lyndsey - Dyson connected Specialist

App Privacy

The developer, Dyson Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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