MyGenMobile App 4+

App issues

I can't make payments through the app

Ответ разработчика ,

Hi OEV196. We are sorry to hear about your experience. We have been working on improving the app and have released updated versions. If you have any further issues, please reach out to our Customer Care team at (833) 528-1380.

Scamming Company Leave

They illegally jail break your causing all types of soft ware issues you do not get unlimited wifi All reps are over seas with no respect I was called the N-word and hung up on twice when their SIM card was stuck SOS your are a criminal against US if you use the hacking company they move your location ping wen it comes to towers so in the U.S you are look suspicious smh they never want to give refunds even though one month I only have service twice due to them “ moving my location around” plus so many brand companies have a better pre paid plan if you. Don’t like agreements use them like they use you to jail break your phone and head over to straight real humans in USA and better service Now I have unlimited high speed data for only $55 vs their 20GB of high speed data for $65- I hate this company and how rude and care free employees are they laugh in your face if they are ready to go they will drop the call most companies ask for a good number incase the call drop but not this one because the drop it on purpose they are not here to help but to take US money we are funding. A scamming company over seas stop and I remember the eveil rep name who tried make a withdrawal from my bank at a freaking restaurant (ERIC) stop supporting the trash can of a company.

Improvement

I’m giving this a 5 not because it’s perfect, but because there was a time there was no app available, and so this 5 is for the effort and time it took to reach this point. Thank you.