myGNV 4+

City of Gainesville

    • 4.5 • 24 Ratings
    • Free

iPhone Screenshots


myGNV is a mobile app that connects Gainesville, FL residents with City services. MyGNV is the one-stop shop for residents who are on-the-go.

• Discover amenities, services, and engagement opportunities
• Pay for city services
• Report non-emergency issues like potholes, graffiti, and broken tree limbs

To report a non-emergency issue, simply take a photo of the problem and tell us the location. We’ll take it from there. We will route the issue to the correct department and let you know when work is complete.

Download and start using this free app today and thank you for helping to make Gainesville a better place to live, work and play!

What’s New

Version 5.9.3125

- User can now delete their accounts from the profile page.
- Fixed issue with viewing nearby requests filters.
- Telephone numbers on info boxes can now be clicked to initiate a call.
- Other small usability tweaks.

Ratings and Reviews

4.5 out of 5
24 Ratings

24 Ratings

Citizen complainer ,

Excellent tool for improving life in G’ville

Excellent service. A complaint here is addressed within 24 hours and usually with at least one phone call in addition to email. They will forward the message to the corresponding agency if the problem falls under the purview of another agency. In my experience the forwarded agency also solves the problem, though more slowly than the City. Don’t worry about excessive contact: they ask you if you want to talk. Don’t hesitate to download this tool! If you see a problem, you can help everyone by reporting it on the app. The version in Spanish is also excellent and people will respond to you in Spanish, though it may take slightly more time. (La versión en español es también excelente, aunque puede que se tarden un poquito más para responder.) Full disclosure: I don’t work for the city or county, nor do I have family members who do. I wasn’t paid to write this review. I just think it’s an amazing app.

Vstuck ,

Good app

If you see issues within the city you can use this app to report the issue and someone will respond back to you
Everyone should have this app if you live in Gainesville

Jeffotos ,

Useful and gets response

I’ve used it successfully for years along with the previous version 311. It’s good because the correct gov’t office will see it and follow thru.

App Privacy

The developer, City of Gainesville, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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