The Kaiser Permanente of Washington app makes it easier than ever to manage your health. Exclusively for Washington residents, the mobile app has easy-to-use, quick-access menus for getting care, refilling most prescriptions, scheduling appointments, and even checking wait times.

Enhanced navigation organizes the information and features you need into convenient sections:

• Get Care - Find a doctor, schedule an appointment, contact a consulting nurse, or find Urgent Care and CareClinic locations.
• Medications - Refill or transfer most prescriptions, see a list of all your medications, or contact a Pharmacy Services representative.
• My Health - Review your health history, securely message your doctor's office, review visit summaries and check most lab test results.
• My Plan - Quick access to your Kasier Permanente Digital ID card, Explanation of Benefits, Benefits Usage and Coverage Documents.
• Locations - See the Kaiser Permanente facilities nearest you, and check the wait times.

Sign into the app with your user ID and password. If you don't have a user ID and password, visit to register for your sign in data.

If you're not a Kaiser Permanente member, visit to discover the many advantages available to members, including flexible and affordable health plans, electronic health records, the convenience of an integrated network, and industry-leading online tools that let you take control of your health.

What’s New

Version 3.6.2

• Appointment auto-arrival support

Ratings and Reviews

2.9 out of 5
110 Ratings

110 Ratings

- HiMyNameIsErin - ,

Good for Basic Care Management

Well, it’s better than most medical coverage applications I’ve used, but that’s also not really saying much.

The app functions well, and as expected. It’s a great alternative to the website for managing basic stuff.

I mostly use it for managing my prescriptions, sending messages to my doctor, and reviewing test results and visit summaries. All of that works great!

Since the latest update I’m see that my login information never gets saved, making me enter it in every time I launch the app. Hopefully it gets resolved in the next update.

CCGBs253 ,

Very easy to use

I love this app. Mostly I use it to: refill my prescriptions, check my lab results from my appointments or message my care team. I love the feature that shows you the wait times at the pharmacy and lab so I can plan when I go. Also appreciate the digital ID card. I haven’t had a chance to use the care chat but like that I can text message a doctor anytime through the app.

RaveLuki ,

Make time to use a desktop - but even that isn’t very good

Kaiser keeps pretending they offer online services but they all seem to fail in the end. Schedule online? What a joke. Do messages? Clunky design, pain in the but to manage. This app can’t even get the sign in right. Everything is sooooo poorly designed you wonder if they even tested its functionality before launching it. Yikes, make time to use your desktop (even though in the end if you don’t pick up the phone and call the experience will be bad and dysfunctional and inauthentic. I’ve had enough, in switching health care providers next open enrollment).


Kaiser Permanente
83.2 MB
Health & Fitness

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Arabic, Danish, Dutch, Finnish, French, German, Spanish, Swedish

Age Rating
Infrequent/Mild Medical/Treatment Information


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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