MyHotelTeam 4+
View schedules in MyHotelTeam™
Hotel Effectiveness Solutions, LLC
-
- Free
iPhone Screenshots
Description
The MyHotelTeam® mobile application provides on the go access to view current schedules, time cards, and time off requests.
HOME PAGE
Immediately see your schedule for today and the next three days.
SCHEDULE
View your schedule for the week as soon as it’s published by the hotel.
TIMECARD
View the current week’s daily hours and a summary of hours so far. Pay Rate items, like wages and tips, are not included.
TIME OFF
Make requests for time off as soon as you know you need off. View any pending, approved, and denied requests.
AVAILABILITY
Input requests for Availability preferences as you know your ongoing schedule availability.
Note: Some hotels choose to remove the Timecard, Time Off, or Availability pages from their employee access. If you have any questions about this, ask your manager or supervisor.
MyHotelTeam® is operated by Hotel Effectiveness®– the leader in labor management solutions designed exclusively for hotels.
What’s New
Version 3.18.2
Fixed a bug that affected Spanish translation in a few pages.
Ratings and Reviews
Since update
Since the recent update it’s now not wanting to work or load anything when it was working fine before the update
Developer Response ,
We're sorry to hear you ran into a problem using MyHotelTeam. Please try deleting and re-downloading the app. If the problem is still happening, please email support@myhotelteam.com with the details so we can help. Thank you!
Employee logging in and loading error
My staff have to constantly have me reset there password as it will not let them log in . After the log in once reset the password all over the very next time it logs them back out an will not let them use the password they just set it’s just a blank screen . It’s a daily issue of having to reset these passwords for it to work one time after . It’s gotten so bad half my team has decided to stop using it . Please let us know what we can do to stop this it’s insane the amount of times I have to send them the new link. Thank you
Developer Response ,
Hello! A new version of app, 3.17.2, is available. We fixed the password reset and login issue. Download the newest app version and try again. Each session should last around 60 days. Reach out to support@myhotelteam.com with details if you run into any problems. Previous reply: We are sorry to hear your team is running into this issue! Please reach out to us asap to support@myhotelteam.com or support@hoteleffectiveness.com so we can troubleshoot with you.
About time off request.
Can you make time off request cancel button?
Developer Response ,
Update 4/8/2024: Great idea! We've added this feedback to our backlog. If you have any other ideas or questions please reach out to support@myhotelteam.com!
Update 8/17/2023: The white screen issue has been resolved in our most recent app version (v 3.11.26 or later). Please try installing this version and let us know if the problem continues by emailing support@myhotelteam.com.
Previous: We're sorry you are having issues with the app! Your feedback helped us identify an issue we are working to fix in the next couple of weeks. Please reach out to us at support@myhotelteam.com with your device version and OS version so we can narrow down the problem. Thank you for letting us know!
App Privacy
The developer, Hotel Effectiveness Solutions, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Hotel Effectiveness Solutions, LLC
- Size
- 70 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2007-2022 Hotel Effectiveness Solutions, LLC. All Rights Reserved.
- Price
- Free