myIDgo – NEW Relaunched App! 4+
Lufthansa Industry Solutions AS GmbH
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Discover our NEW and OPTIMIZED myIDgo App!
• myIDgo now offers BIG HOTEL DISCOUNTS
Genuine and the most highly discounted hotel rates available exclusively for active Airline and Travel Industry employees.
• More than 50.000 rental car locations worldwide
• See your myIDTravel bookings in myIDgo (*)
(*) If activated by your employer airline
• General hotel rates in over 7 million hotels globally
• All booking confirmations in one place, even when you are offline
• Personal recommendations for travel locations and hotel deals
새로운 기능
버전 3.3.1
Bug fixes and improvements.
평가 및 리뷰
Can’t book flights
I just downloaded the app thinking this would be quicker way to book zed travel than having to login into my laptop and go through my company website, but no. Flight bookings or as it reads “synchronization between MyIDTravel and myidgo is currently disabled”??? Seriously?? Adding it will let me know when it will be available for my airline??? Smh
개발자 답변 ,
Dear gg65, Please note, that myIDgo is an independend product from myIDTravel and offers Travel Service Discounts. For booking ID flights, please further use myIDTravel.
Regarding the flight synchronization in myIDgo (read only view on booked myIDTravel flights): This functionality needs to be enabled by your employing airlines within myIDTravel. Hence, your employing airline seems to have disabled this functionality for the employees. Kind Regards, myIDgo Team
Onboarding experience is terrible.
Finally gave up and decided it wasn’t worth my time. Tried to make a new account but the form reset each time if I missed an entry. Then required me to make the entry I missed and redo all other entries. Terrible UX. I also don’t want to provide both a business and personal email. The form reset after I initially didn’t provide a personal email.
개발자 답변 ,
Dear jer47272!, We're sorry to hear about your frustrating experience with creating a new account on our app and we are already working on improving the registration process. As for the requirement of providing both a business and personal email, I'd like to provide some clarity. As the rates on myIDgo are exlusively for active staff working in the Travel Industry, we require to verify the eligibility based on the company email address. As for the personal email address, we use it for important communication such as booking confirmations, as many companies have strict email filters in place, which block external emails. We hope you'll consider giving us another chance in the future. If you have any further feedback or questions, please feel free to reach out to us directly. We're here to help! Kind Regards, myIDgo Team
Much improved!
The work and effort into improvements are appreciated! Looking forward to additional functionalities around flight listing in the future!
개발자 답변 ,
Dear BluClrFlr, Thank you so much for your kind words and support! We're excited to hear that you appreciate the improvements we've made. We're committed to making our app the best it can be and thank you very much for taking the time to share your thoughts with us! Very kind regards and have an amazing day, myIDgo Team
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