MyJacksonEMC is a mobile application that provides self-service options for members to easily and securely access their online account, pay their Jackson EMC bill, monitor daily energy use and more.

See the many advantages of MyJacksonEMC:

• Make and view payments made via MyJacksonEMC
• Residential members may pay with Visa®, MasterCard® or Discover® with no convenience fee and sign up for recurring payments via MyJacksonEMC.
• Easily access billing information and manage your account 24/7 from personal computers, smartphones and tablets.
• Check your daily and hourly usage and compare usage history.

Visit to view tutorials.

“Additional Features:

Bill & Pay -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device.

My Usage -
Find interactive tools and graphs that allow you to look at current and past energy use, determine average energy use and set a monthly target to help avoid unexpected high energy bills.

Contact Us -
Easily contact Jackson EMC by email or phone.

News -
Jackson EMC knows the importance of keeping members informed. Monitor news that may affect your service such as rate changes, outage information, energy efficiency tips and upcoming events.

Report an Outage –
Report an outage directly to Jackson EMC. Members can also see service interruption and outage information.

Office Locations –
See facility and payment locations on a map.

What’s New

Version 3.11.1

Minor Bug Fixes

Ratings and Reviews

3.2 out of 5
25 Ratings

25 Ratings

Tundraman00 ,

App Crashes on iPad

App works fine on my iPhone, but it crashes upon logging in everytime on my iPad.

Jmac523 ,

Works well after last update

After the last update, the app works great now. Thank you for fixing it.

Taats ,

It’s ok

The app works. Sort of. Most of the time.

Honestly the few things broken should be fairly easy fixes. There are days that don’t update power usage for several days. For example, it is Saturday and I’m trying to see my usage from Wednesday and it’s not showing.

Another thing that would help is to show an estimated cost per day/week/month. Sure I can calculate it myself, but Ga Power’s app does this and it’s very helpful.

The only other thing is that the app is just…messy? I’m kind of used to it now but it’s not very user friendly.

App Privacy

The developer, Jackson Electric Membership Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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