MyJax, your mobile connection to City of Jacksonville, FL services, allows you to:

•Report concerns such as blight, potholes, missed garbage collections, animals and a host of other issues
•Pinpoint the issue location using GPS, attach photos, and receive automatic status updates from your smart device
•View local points of interest
•Review City news
•Link directly to the City’s social pages
•One touch dialing
•Access to other City mobile apps
•Look up garbage and recycle schedules, add those dates to their smart device calendar

What’s New

Version 7.0.4

Updated interfaces
Updated to direct citizens to new MyJax customer site

Ratings and Reviews

1.0 out of 5
2 Ratings

2 Ratings

JazzieyB ,

Inadequate App

Like the previous review pointed out this app only directs you to online mobile sites, which in essence defeats the purpose of having an app created. The app lacks functionality and ease of use. It seems as if the app was created for the purpose of just having an app. The app is poorly developed. It is not engaging. It is basically a dashboard. At best, it acts as a central hub that redirects you to a mobile site for city services. If Jacksonville plans to grow and expand and become more of a premier city, the technology it builds and employs should mirror that, beginning with this app.

jaramo66 ,

What is the point of the app?

Can’t do anything within the app. Once you open it and click on something, it opens the browser and goes to the website. I can skip the app and go directly to the browser. Whoever came up with this stupid idea is an idiot.


City of Jacksonville
40.4 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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