iPhone Screenshots

What’s New

Version 3.17

• Additional animal related services have been added.
• New reporting options for the Dockless Mobility Enforcement request type.
• Updates to the map when reporting the location for service.
• We've added the option to search our knowledge-base right from the home screen.

Ratings and Reviews

3.7 out of 5
57 Ratings

57 Ratings

JVP in Silverlake ,

Great app but a few gaps

As noted by others, the maps only accept locations with a mailing address; the drag-n-drop pointer will jump to the closest building address even if the service site is around the corner or in a public park or on (or under) a bridge or viaduct. Also, the search functionality for types of requests isn’t very helpful - for example, I couldn’t find replacing damaged trash bin; had to phone the City services help line (which is very fast and friendly).

Hezicka ,

Amazing response and easy to use!

I was super frustrated by the Bureau of Sanitation’s automated phone system when I had a dead raccoon in my backyard. But thankfully part of the multiple recordings mentioned that you could place service requests online or through the app. So I tried it at about 8:30am and the bagged raccoon was gone by 10:30am! It was so easy to use, I’ll definitely keep it in my phone because it has lots of other useful info.

Autogeddon ,

Road fixer

I can claim to have repaired many potholes around LA thanks to LA311. It doesn’t take more than a couple of days for them to go out and fix a pothole. Now, if I see a persistent pothole, I am sad because no one else apparently has called it in. They should add a point system to reward successful fixes.

And they should integrate parking enforcement with the app- for some odd reason, parking enforcement is separate

Information

Seller
City of Los Angeles
Size
87.2 MB
Category
Utilities
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© 2013 City of Los Angeles
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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