MyLA311 4+

This app is just okay. If the city would go out and let someone professionally work on it, this app could be amazing and incredibly helpful to cleaning up and fixing issues in this city. I have gotten a handful of things taken care of over the last year that I’ve reported but the map is a mess and sometimes it’s just a nightmare to pinpoint the location that need aid. The best results I’ve had with this app are for trash pickup. And there are plenty of requests to be made with the massive heaps of trash all over this city because apparently the city of Los Angeles is one giant dumpster to its inhabitants.

Stop complaining that the city and it’s bureaucrats and politicians don’t do anything! You can use this app to report all kinds of public nuisances, and be completely amazed when things get fixed in less than a week. I have great success reporting potholes, tags, and badly parked scooters. Scooters will be picked up in hours, tags and potholes within a week.
Now, if we could only dial in an option for parking enforcement. With the camera and geolocation built in, all the information parking enforcement needs is right there in the app, but for some reason, we still have to call in, and wait for an operator, to report someone blocking a driveway.

As noted by others, the maps only accept locations with a mailing address; the drag-n-drop pointer will jump to the closest building address even if the service site is around the corner or in a public park or on (or under) a bridge or viaduct. Also, the search functionality for types of requests isn’t very helpful - for example, I couldn’t find replacing damaged trash bin; had to phone the City services help line (which is very fast and friendly).