iPhone Screenshots

What’s New

Version 3.17

• Additional animal related services have been added.
• New reporting options for the Dockless Mobility Enforcement request type.
• Updates to the map when reporting the location for service.
• We've added the option to search our knowledge-base right from the home screen.

Ratings and Reviews

3.7 out of 5
57 Ratings

57 Ratings

JVP in Silverlake ,

Great app but a few gaps

As noted by others, the maps only accept locations with a mailing address; the drag-n-drop pointer will jump to the closest building address even if the service site is around the corner or in a public park or on (or under) a bridge or viaduct. Also, the search functionality for types of requests isn’t very helpful - for example, I couldn’t find replacing damaged trash bin; had to phone the City services help line (which is very fast and friendly).

Hezicka ,

Amazing response and easy to use!

I was super frustrated by the Bureau of Sanitation’s automated phone system when I had a dead raccoon in my backyard. But thankfully part of the multiple recordings mentioned that you could place service requests online or through the app. So I tried it at about 8:30am and the bagged raccoon was gone by 10:30am! It was so easy to use, I’ll definitely keep it in my phone because it has lots of other useful info.

Autogeddon ,

Road fixer

I can claim to have repaired many potholes around LA thanks to LA311. It doesn’t take more than a couple of days for them to go out and fix a pothole. Now, if I see a persistent pothole, I am sad because no one else apparently has called it in. They should add a point system to reward successful fixes.

And they should integrate parking enforcement with the app- for some odd reason, parking enforcement is separate


City of Los Angeles
87.2 MB

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 4+
© 2013 City of Los Angeles


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