myMerlin‪™‬ 17+

Abbott

    • 2.3 • 168 Ratings
    • Free

iPhone Screenshots

Description

The Confirm Rx™ or Jot Dx™ Insertable Cardiac Monitor from Abbott is a slim profile device which continuously monitors your heart rhythm and automatically records events of interest as configured by your doctor. The myMerlin™ app securely and proactively transmits information per a schedule set by your doctor. The app’s intuitive user-friendly interface allows you to record symptomatic events, view past and upcoming transmissions and ensures that you stay connected with your doctor. This makes monitoring your heart’s rhythm easy, effective, and discreet.

This app will only function once paired with a Confirm Rx™ or Jot Dx™ Insertable Cardiac Monitor, an implantable device available via prescription only.

What’s New

Version 1.0.6001

This update includes changes for improved usability and performance.

Ratings and Reviews

2.3 out of 5
168 Ratings

168 Ratings

Jacobmommy31605 ,

This is the second device I’ve had implanted

This is the second time I have had this device implanted. My first device moved and they can’t even locate it! They just placed a second one in my chest. I am having infections and my scar won’t heal and itches so bad! Just an ugly scar I’m left with for what should have been a tiny slit! I also have iOS and can’t even open the app anymore! Just stopped working out of the blue. Doctors office says they have no control over it to call monitor company. It’s a back and forth game! This is horrible!!!!

Developer Response ,

Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2022-0102728. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.

WisconsinBob ,

It works for me

Reading all the bad reviews has been enlightening! I’ve had my loop recorder (and MyMerlin app) for a little over 2 years. With my iPhone 8, I had occasional connection issues where the loop recorder was unable to get the info to the app. In the morning I would hold my phone near my chest, and the info would transfer. When I traded up to an iPhone 12, all those connection issues disappeared. (I also had none of the issues of dropped Bluetooth pairing and similar problems that so many reviewers mentioned.)

I agree that the start-up sound on the updated app is irritating and should be made optional. And they should offer more options for the Symptoms list.

Otherwise — at least for me and my setup — the app does what it’s supposed to. If it’s any consolation, because my battery is failing, my cardiologist is swapping my loop recorder out for one made by Medtronic, and the reviews for their app are as bad or worse than the ones here for MyMerlin! Apparently, medical device companies need to upgrade their app development people!

Developer Response ,

Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2022-0024351. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.

the toxmeister ,

You had one job…

This app only really has one function. To get data from your loop recorder and upload it. And on that note, it fails to even perform that one task properly. I constantly get reminders to “check my Internet connection“ when my Internet connection is working perfectly. I also get repeated admonishments to enable Bluetooth when Bluetooth is already enabled and functioning properly. of course, the one time I actually had symptoms, the app failed to upload the event. On a final note, while you are hopefully fixing these problems, get rid of the annoying little jingle that plays every time you launch the app. It is annoying and unnecessary.

App Privacy

The developer, Abbott, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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