Our new all-in-one App for Subways, Buses, and LIRR and Metro-North trains gives you everything you need to optimize your travels:
- Personalized Trip Planning
- Planned and Unplanned Service Change Information
- Real-time Arrivals & Schedules
- Find Nearby Stations & Stops with the Click of a Button
- Live Tracking of Bus Locations on Both a Line Map and Geographic Map; Know Instantly How Many Stops and Minutes Away Your Bus Is
- Add Favorites to Allow for One-Click Views of the Information Most Important to You
- Personalized Text and Email Alerts
The New York MTA is proud to present our customers with MYmta, an app designed for our customers based upon feedback directly from our customers. Tell us about the features you want, the data you need, and how you want to receive it!
MYmta provides a personalized experience across all transit services for daily commuters and tourists alike! It is a great tool for optimizing all your New York Metro transportation needs.
Ratings and Reviews
Bad app, cluttered and inefficient
And on top of that, it’s been broken for weeks. People generally need info about buses more than they need to know when the next train is coming. And now you cannot get ANY information about specific stops. You can bring up a bus route and see where buses are, but if you want to see complete info about a stop used by several lines, or get arrival times for the next 2 or 3 buses, clucking on that stop should show you what’s coming. Now you see nothing at all. Say you are at 23rd St. and 3rd Ave. You have made the M102 one of your Favorites. You click on that line, click on direction of travel, and you see where buses are on the route. If you then click on the 23rd St. stop, you should see times for several M102s, as well as wait times for the M103 and M101. You now see nothing whatsoever.
The old MTA BusTime app was infinitely better. But it has been crippled so that it only works in Nearby mode. Now to get the functionality of the old BusTime app, you have to use the horrid myMTA app for a limited overview, and then you can switch to the old app when you are close enough to the stop for which you need information.
Just restore theBusTime app already and stop torturing regular riders with this hot mess of an all-in-one app.
Data sometimes wrong, not intuitive to navigate
The subway part of the app is simple to use but the data is sometimes wrong, not in sync with the countdown clocks in the station. I’ve had many times where I refresh the app and see the last sync time stamp is current, see that my train is 5 min away and the train is already in the station with the count down click saying 0 min.
Secondly when using the Rail part of the app it is not at all intuitive. Clicking on a “station” does not tell you how to get there. It gives you arrival times in both directions. But instead of using “arrival” or “departure” everything is in reference to Manhattan. So if you wanted to go to croton Harmon and you were in Yonkers you’d need to look for “outbound from Manhattan”. The destination of the train is nowhere to be seen. It would be better if the label were “to croton Harmon”
Firstly, this app is great, the time is accurate and for such a wide scale train system this app can (mostly) keep track of every running train at the moment. Not only that but to be able to track buses is amazing, since traffic can prove to be arbitrary. Maybe I’m being too picky, but this system can still improve. I’m on my way the station so I check the app, 2 minutes for the next D, the next after that was in 20 minutes!! Obviously I sped up, but as I ventured further into the platform, the app already says “arriving” not a single tremor in the platform. The train just wasn’t there. I check again on the app and the arriving train was no longer there, only the train in 20, now 18 minutes left and another half an hour away. This is NOT the first time there has been a ghost train on the app. Hopefully the service’s tracking system improves, and maybe the issue isn’t the app, but the trains themselves, well why can’t we get those fixed too hmm? Where does our tax money go?
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The developer does not collect any data from this app.
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- MTA/New York City Transit
- 44.6 MB
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, French, Korean, Russian, Simplified Chinese, Spanish
- Age Rating
- Copyright © 2021 Metropolitan Transportation Authority