Nissan North America Inc.
The MyNISSAN App is designed to help you get the most out of your vehicle and overall ownership experience. It brings remote access, security, personalization, vehicle information, maintenance, and convenience features from your Nissan to your compatible iPhone or Apple Watch.
The MyNISSAN App is available for use by all Nissan clients, though the experience has been optimized for vehicles 2014 and later. The complete MyNISSAN experience is available for clients with an active NissanConnect® Services Premium package, available for select models 2018 and newer.* For a complete list of available features for your specific vehicle, visit owners.nissanusa.com.
With a compatible vehicle, you can:
• Remotely start and stop your vehicle**
• Remotely lock and unlock your vehicle’s doors
• Remotely activate the horn and lights
• Search for, save and send points of interest to your vehicle
• Check vehicle status (doors, engine, mileage, remaining fuel range, tire pressure, oil pressure, airbags, brakes)
• Locate your vehicle
• Access your latest Vehicle Health Report
• Keep tabs on your vehicle with customizable boundary, speed and curfew alerts***
• Connect with a Nissan Personal Assistant®
The following MyNissan features are available to all Nissan owners and vehicles:
• Manage your Nissan account and preferences
• Make a service appointment with your preferred retailer****
• Receive notifications to make you aware of any applicable vehicle recalls or service campaigns
• View your vehicle’s service history
• Refer to your vehicle’s Nissan maintenance schedule
• Access FAQs
• Access helpful guides and manuals specific to your vehicle
• Review Warranty information, tow coverage, and Roadside Assistance coverage
• Connect to Roadside Assistance
• Access the NMAC Account Manager
• Connect directly with Nissan to get assistance or ask questions
For important safety information, system limitations, and additional operating and feature information, see dealer, owner’s manual, or www.nissanusa.com/connect/privacy.
*The NissanConnect Services telematics program was affected by AT&T’s decision to discontinue its 3G cellular network. As of February 22, 2022, all Nissan vehicles equipped with telematics hardware compatible for use with the 3G cellular network will be unable to connect to the 3G network and unable to access the NissanConnect Services features. Clients having purchased a Nissan vehicle with this type of hardware must have enrolled in NissanConnect Services prior to June 1, 2021 to activate the service to have received access through February 22, 2022 (access is subject to cellular network availability and coverage limitations). For more information, please visit http://www.nissanusa.com/connect/support-faqs.
~ Bug fixes and experience improvements.
Ratings and Reviews
Easy, clean, helpful
I like the app. I saw I had 2 recalls on my vehicle right after I downloaded and opened the app (haven’t received mail notification or anything so this was first time I saw the recall) and it was easy to schedule with my dealer. I only wish there was integration with my financing and remote lock/unlock apps. I use all 3 apps for different reasons. I downloaded connected services first while at the dealership and was frustrated when my first payment was due and couldn’t figure out where to go. I literally googled “Nissan payments” to find the NMAC portal and app. I also paid for the first mile maintenance and ultimate protection packages but it would be nice to see those listed in the app because I don’t really remember what I even paid for or how I can use that. I think dent repair is included so I’m going to schedule that with dealer too and hopefully they find my protection package to confirm.
Auto-renew doesn't renew
For the entirety of the nearly 2 years I've had my vehicle, I've had to call every month to have my service reinstated. I get the same speech every time "I have checked the auto-renew option so this shouldn't happen again." FFwd to next month, i go to remote start my car because it's the northeast and cold for most of the year, and lo and behold, my subscription isn't active again. They've tried to tell me it's because it's a debit card, so it won't auto-renew without authorization. They fail to explain how 6 other services are able to renew every month without issue on the same card, but theirs can't figure it out. This issue is what's going to make me not keep the vehicle at the end of the lease. I got it specifically for this service, and I'm not getting the service appropriately. For reference, my Subaru Starlink managed to auto-renew itself every month without issue. My carwash pass, streaming services, trash/water, and gym membership all handle auto-renew just fine on this same card. Nissan needs to get their act together.
Developer Response ,
Thank you for your feedback. For support regarding your concerns, please reach out to MyNISSAN App Support by dialing (855) 426-6628 Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text (615) 675-9338. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you.
Broken dysfunctional Update
I don’t understand how this has such high ratings unless they’re paying people to do positive reviews. With the 3.1.8 update I started getting notifications every 30 minutes or so telling me about the great new update and be sure I had it. I did, but that didn’t stop the notifications. Next I had a notification on the app that I was unable to clear or even find. I thought ok I can deal with this if the app is a big improvement it claims to be. So I went and looked at the maintenance schedule and got the message to look at my owners manual…. Ok, so I thought I’ll uninstall and reinstall this app and hopefully the notification will clear and I’ll see what a great update this is. Now when I try to log on it asks for access to my health data, why?, So I granted it access but now the app won’t log on, it’s stuck on the login screen. I have a 2022 Nissan Titan, so I don’t have some ancient vehicle. I also have a Chevy Volt with an OnStar App, leaps and bounds superior user experience. One app instead of 2 or 3, I can see what maintenance my Volt requires and start, stop, lock, unlock all in one.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Nissan North America Inc.
- 166.9 MB
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Age Rating
- © 2023 Nissan North America Inc