You can stay “InTouch” with your PacificSource coverage, no matter where you are, with our free mobile app.

Use myPacificSource to:
•Access your ID card at all times.
•View your explanation of benefit statements.
•Access our 24-Hour NurseLine. (No login required!)
•Find a provider or hospital. (No login required!)
•Check your deductibles and out-of-pocket totals.
•Check previous and current balances for your Flexible Spending, Health Reimbursement, and other accounts.
•Find out which services are covered, and how your plan pays for them.
•Check on the remaining number of office visits or dollar amounts available for certain provider services.

To get access:
•Download the myPacificSource app.
•Log in with your InTouch account user name and password to view benefit information and download your ID card.

Visit for more information and to sign up for InTouch.

About PacificSource
PacificSource is an independent, not-for-profit community health plan that values partnership, service excellence, community, and personal relationships. Founded in 1933, we have a reputation for taking great care of people. We deliver healthcare solutions to businesses and individuals throughout the Northwest.

What’s New

Version 1.7.4

- Fix issue with Provider Directory location selection

Ratings and Reviews

2.8 out of 5
29 Ratings

29 Ratings

Verde_Boy ,

Hard to READ!!

The app itself is great to use and navigate.. if you can read it... on my phone it shows a BLACK background with DARK GREY lettering.. my HR at work and even the Doctors and Nurses have to struggle to read anything.. it was either a large oversight or just Lazy designing... or Pacific Source just doesn’t want us to use benefits... Great Company POOR app design...

Developer Response ,

Thank you for your feedback, we apologize for the frustration caused by this issue. We have added support for Dark Mode in the latest release. Please make sure you've downloaded the latest version to take advantage of this feature.

Mr. Ozzz ,


In the “Find Providers” screen, it doesn’t let me change my location. It takes me to the “Specialities” screen instead! Ugh.

BMB7861 ,

Still crashes.

Multiple delete/reinstall, and still can only open the app and it crashes immediately when clicking on something STILL. Deleting permanently.

Developer Response ,

We apologize for the inconvenience this has caused! As of the last update some users cannot open the app after doing an in-place update. To resolve this please delete the app from your device and reinstall it from the App Store. If the problem continues please contact us so we can further troubleshoot the issue.


PacificSource Health Plans
34.4 MB

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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