myPioneer Personal Assistant lets you securely interact with professionals you trust as if you were to “POP in” to their office. The app allows you to video chat and conduct business all in one simple tool.

While you are on the video chat with the professional, you will be able to do the following:
Communicate in a personal face-to-face experience.
See educational and informative content your professional displays for you.
Upload documents or images requested by the professional.
Review contracts or agreements the professional has prepared.
Provide approvals on documents and terms and conditions.
Sign agreements and contracts.
This app is a safe, enjoyable, and effective way to communicate with your trusted professional while you are on the move. To learn more about myPioneer Personal Assistant, please visit our website:

* Data service charges may apply through your wireless carrier.

© 2017 POPin Video Banking Collaboration, LLC. All rights reserved.

What’s New

Version 1.1.247

Improved reliability and workflows.

Ratings and Reviews

5.0 out of 5
7 Ratings

7 Ratings

ZoMcYo ,

Amazing Feature!

I am in the process of opening a new account with Pioneer Federal CU. I live in a small town now and wanted to bank where I live and support a more local bank, instead of a nation wide one. I have always had an account with one of the “big banks” and they don’t have this awesome feature, which is surprising to me! I never knew you could teleconference with your bank. I needed to use this feature because right now all bank lobbies are closed and they understandably needed to verify my identity before continuing my application. I am looking forward to banking with Pioneer in future!

sighb0rg ,

Amazing bank feature!

I worked nights so by the time i got home at 7 i was ready to stay home and didn't have the energy to stay up til 9 to talk to my bank. With mypionner personal assistant i was able to take care of things and be in bed once i was done without worrying about making trips to the bank.

Ethomas44 ,

So easy and convenient!

I love that I can video call the credit union before I head into work in the morning or even after work for the day. 12 hours a day to do my banking is not common so I love that Pioneer makes this available to members! Thanks Pioneer!


Pioneer Federal Credit Union
21.6 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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