Stay in control of your Proximus account, anywhere and anytime!

The MyProximus app offers you an overview of your subscriptions and much more, at all times. It allows you to:
• keep track of your monthly data usage, calling minutes and text messages, or check your credit balance;
• buy an additional mobile data volume if you have exceeded the data volume included in your mobile subscription;
• consult and pay your bills directly via the app;
• check or change the rate plan you have subscribed to;
• order mobile or TV options and manage those you have already activated;
• take advantage of lots of attractive TV promotions;
• top up your or a family member's Pay&Go card;
• choose the app (Facebook, Pinterest, Instagram, etc.) with which you can surf in an unlimited way in Belgium and the EU;
• view any appointments you have made with one of our technicians;
• keep track of your orders;
• manage several accounts;
• easily manage the details linked to your account: change your profile photo, access your confidentiality settings, etc.
• easily find a solution to your problem thanks to our different support channels: chat, FAQs, helpline, tutorials, etc.

Thank you for your support and suggestions! Your comments are very important to us and allow us to make the right improvements to our app. :-)

What’s New

Version 4.16.3

What’s new in this update?
Well… This month, we wanted to spoil you with ENJOY!
· Discover now our Deals of the moment.
· Participate in our various contests and try to win unforgettable Experiences.

See you soon!!!

Ratings and Reviews

3.8 out of 5
103 Ratings

103 Ratings

Arneman ,

As most things Belgacom....

Haal die lelijkaard met zijn baard weg uit mijn App !!!!! Zoals alles bij Belgacom, beetje complex en ondoorzichtig. Wel essentieel om verbruik internet te monitoren. Is anders totaal niet transparant!

kdaszk1 ,


The app, never works. You can not see your bill, you can not modify the products of your subscription it is utterly useless. Proximus you are losing a customer congrats.

Mike734 ,

Usage on US phone

Uding the pay dnd go sim chip is cumbersome. The security procedure is hindering usage. Mine is still not activated, three days after registering. I wont apply for it again


134.6 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Dutch, French

Age Rating
Rated 4+
© Proximus NV/SA


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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