Stay in control of your Proximus account, anywhere and anytime!
The MyProximus app offers you an overview of your subscriptions and much more, at all times. It allows you to:
• keep track of your monthly data usage, calling minutes and text messages, or check your credit balance;
• buy an additional mobile data volume if you have exceeded the data volume included in your mobile subscription;
• consult and pay your bills directly via the app;
• check or change the rate plan you have subscribed to;
• order mobile or TV options and manage those you have already activated;
• take advantage of lots of attractive TV promotions;
• top up your or a family member's Pay&Go card;
• choose the app (Facebook, Pinterest, Instagram, etc.) with which you can surf in an unlimited way in Belgium and the EU;
• view any appointments you have made with one of our technicians;
• keep track of your orders;
• manage several accounts;
• easily manage the details linked to your account: change your profile photo, access your confidentiality settings, etc.
• easily find a solution to your problem thanks to our different support channels: chat, FAQs, helpline, tutorials, etc.
Thank you for your support and suggestions! Your comments are very important to us and allow us to make the right improvements to our app. :-)
Thanks for your comments and feedbacks. We continue to improve the stability and performance of our app.
Several new features will appear in the coming weeks. Keep an eye in here !
Ratings and ReviewsSee All
Eigenlijk een goeie app, maar de laatste weken is de info niet altijd meer up-to-date. Nationaal sms verbruik wordt niet meer bijgehouden bvb. Is maar een detail.
Voor het overige wel handig.
Ook roaming verbruik is heel overzichtelijk.
New application update is far harder to navigate than the original just a few weeks ago. Keep it simple.
Terrible user experience.
I just downloaded to see my usage. Sadly the app only allows me to use WiFi to login. There is no choice to use 4G. And the app is mocking me by telling me on the screen I can use 4G.
With Family Sharing set up, up to six family members can use this app.