My Republic Bank 4+

RepublicBank

    • 4.8 • 8K Ratings
    • Free

Screenshots

Description

Use the My Republic Bank mobile app to check your balances, pay bills, transfer funds, with just a few taps. You can even activate or freeze your Republic Bank VISA® Debit Card. Connectivity and usage rates may apply, check with your provider for details.

What’s New

Version 20.2.1

This update includes minor bug fixes.

Ratings and Reviews

4.8 out of 5
8K Ratings

8K Ratings

Johnnyphilly ,

Best Banking App

Republic bank is the former Commerce bank of New Jersey and was one of the best banks ever. when I heard that the owner was opening a new bank I am I mediately found out what the name of the bank was going to be and counted down the days until the bank was open. I made my initial deposit opening day. The app is easy to use has very few bugs and the customer service is top notch and number one in my book. Weather on the app or in person the customer service is a pleasure to deal with.

Developer Response ,

WOW! Thank you so much for being a longtime FAN. We appreciate your support and are happy you're enjoying your banking experience both in-store and via our App.

whydidudothis?1 ,

And updated review

So you changed the app in the summer, it’s now almost October and there are still constant issues with the app. Everyday I try to use card management it’s like taking a chance on whether the app with work or not. This app still has serious issues months later. I can’t tell you how many times I’ve had to go the republic bank to try and get these issues resolved. It’s always the same answer everytime too. I hate to be this person, I never even write reviews but this bank has been such an inconvenience. I had no issues up until this app was changed, none whatsoever. Again I hate to be a Karen and say things like “you just lost a customer” because I know you don’t care and it’s an entitled statement, but I’m sure I’m not the only person who will be switching banks because of this app. I hope you reconsider going back to the old app or changing this one because it’s extremely flawed. Sure technology isn’t perfect but I’ve had about 15+ instances over the past several months where I have had issues with this app. I tried waiting to see if they would resolve it over time as it was a new app but I see that won’t be happening anytime soon. Just beware if you’re considering switching to this bank that the app is no bueno.

Developer Response ,

Thank you for your message. We did go to great lengths to test and troubleshoot the new app but as with many new systems, there are some initial bugs and a learning curve. We are sorry to hear you're not enjoying navigating the new app and hope after some usage, you'll come to enjoy the format and features! Please call if we can help you with anything specific, as we are limited on this review platform 888-875-2265. UPDATE: please send us your name and best contact phone to CustomerServicePA@myrepublicbank.com and include that you are following up from an app complaint. We will have someone call you directly to make sure we get it working properly for you!

citrusghostknits ,

terrible update

this update has caused me nothing but stress and disappointment. the old app was extremely easy to use, look at, and understand. the new one is not only offensive/headache inducing (seriously, does no one there think about how colors/font look and how that effects user experience???), but impossible to navigate, slow, and lacking some extremely important features. one of my main reasons for loving republic was how much of an upgrade the app felt like after being with TD. now i have to give their also terrible app a jealous look because it’s simply better.

additionally, why was the feature removed for allowing users to change the name displayed in-app? as a transgender user, that was something that made my life so much easier and better, and not only did it remove my chosen name, i cannot find any way to change it back.

this app now makes it unreasonably difficult to track my finances and i see absolutely no benefit. the absolute least that could be done is to allow a change in font and color. but at that point, just bring back the old app. looking at the recent review history, your users are clearly unhappy.

Developer Response ,

Thank you for your message. You are able to change your User ID by going to Profile, User ID, and entering a new User ID. If there are any other specific features you are looking to use that you are unable to locate, please contact us 888-875-2265 and we will help you navigate. We understand that there is a bit of a learning curve with the upgrade, and hope that you will come to enjoy using the more efficient and secure app!

App Privacy

The developer, RepublicBank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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