mySanitas 4+

Keralty

    • 3.7 • 225 Ratings
    • Free

iPhone Screenshots

Description

Florida patients only, available in English and Spanish: On demand healthcare by phone, video, text or in person at your local Sanitas Medical Center. Save time and money with our free app and connect to the doctors and care teams you know and trust.

Get 24/7 medical team support, manage and book televisit or in-person appointments, access to your personal health records, get visit details, medications, labs, tests, imaging, shots and more.

Get real-time support from Sanitas nurses and health coaches, plus personalized care programs to manage your conditions and health goals.

App features:

Get Care Now
• Check your symptoms and triage care with the backing of world class clinical decision tools and Sanitas care teams

• Instantly connect with a Sanitas doctor or care team via chat, televisit or call a center

• Chat with patient support


Appointments
• Book televisit or in-person appointments, manage upcoming appointments or review previous appointments

MyHealth
• Access your personal health records and get details about your visits, medications, labs,
tests, screenings, shots and more
• Maintain personal details and emergency contacts

Care Programs
• Get real-time support from Sanitas nurses and health coaches

• Engage in personalized care programs to manage your conditions and health goals

• Get alerts and notifications from the Sanitas
care teams

What’s New

Version 2.11.10

Bug Fixing

Ratings and Reviews

3.7 out of 5
225 Ratings

225 Ratings

putamayor2021 ,

Highly Recommended

I've been using this app for a while now, and it has completely exceeded my expectations! The user interface is intuitive and clean, making it super easy to navigate. The app's features are robust, and everything runs smoothly without any glitches. I particularly love how customizable it is to suit my personal preferences.

What sets this app apart is the excellent customer support. Anytime I had a question or needed assistance, their team responded promptly and was incredibly helpful. Whether you're a beginner or a power user, this app will meet your needs. A must-have for anyone

CementHaiku ,

Needs improvement

This app is a lawsuit waiting to happen. I read the good reviews and bad reviews and decided to try anyway. The bad reviews are accurate. You’re having technological issues that could drastically effect the safety and health of your patients. I’ve seen my doctor online, I’ve had an account for a long time. No problems until I downloaded and used the app. First it said I did not have an account. This is incorrect. Then when I used the chat help they told me they were unable to help. Then when I tried to sign in with the info that is directly connected to my account online, which is how integration works, I was locked out and blocked from my account and access. When I called the help line they said it would take at least 48 hours to get a tech person to call me back. This is not acceptable. If this had happened three days ago to me it really would’ve effected my ability to see my specialist. The glitches and the long wait time to even begin trying to fix what wasn’t broken, my account, opens Sanitas to potentially huge liability. What if someone was in the middle of a medical emergency and this happened? You really need to fix this app, fix the integration of online to app to account, and you need to provide much faster tech help solutions. This app is a real problem and will open you to liability at some point if this continues. Your service overall is a great model but this app is a liability. It NEEDS to be fixed.

mambaku ,

Magnificent

I love this app and all the services it provides for me! Its about time virtual services are more accessible to patient and with this app I am able to speak with or be seen by a doctor 24/7. I love how easy it is to chat with a provider and am really looking forward to what features will be added in the future

App Privacy

The developer, Keralty, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • Sensitive Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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