MySchoolBucks makes school meal payments easy for busy parents on-the-go! Quickly and securely add money to your student’s school meal account using your credit card, debit card or electronic check. You can also view recent cafeteria purchases and check current meal account balances for each student. MySchoolBucks is backed by Heartland Payment Systems, one of the largest and most trusted payment processors in the United States.
App icons now match the new color theme.
MSB logo now scales appropriately on the login page so that all fields will show on small phones.
Backspacing in the username or password field no longer moves the cursor out of the field.
Tapping the back button of the hamburger menu no longer prompts the user to log out of app.
Users can now edit existing student photos.
If no payment methods exist, the payment method screen now has a button to add a new payment rather than just the + button.
The image size is now uniform on the product list page.
The image on the product details page now fills the top portion of the screen so that parents have a larger view of the product they are purchasing.
Ratings and Reviews
Overly Complicated Simplicity
Initially, I had no problems using the app. However, as time passed and I started using it more frequently, it became too much trouble for its worth. Too much time wasted trying to figure out things that are clearly oversights on behalf of the developer of this app. Keep it simple folks. Don’t move the things that work well around when you make updates. It just does make sense. Also, why would any payment page include “add method of payment” and display the symbols for Visa, MasterCard, American Express, etc. yet not accept the American Ecpress credit card? I have spent 2 days trying to add money with my American Express card and keep arriving at a dead end. Not to mention, no where does it say you don’t accept American Express (a notice would have saved me lots of hassle and time). In fact, the reason I finally found out the problem I was as having was due to the app not accepting American Express is because I learned about it here while reading the reviews. It’s extremely misleading having American Express symbol next to forms of payment. Do yourselves a favor, read through the reviews, and do something about the feedback you’re receiving. The numbers speak for themselves, and the majority of your reviews are not positive. You need to make it a great app before another developer does so in a better app and the schools cancel their contracts with you. It’s just a matter of time, and the opportunity is yours to lose. Good luck!
Worst Payment App Ever Used!
Thankfully I have only had to login to this company's website and now pay app a few times in total since moving into a school district which uses this company to make the advanced payments on my children's meal account. Up until today, I used the web browser version which is always so slow (constantly freezing and having to refresh), but then today would not even finalize my payment after 2 attempts and 20 min wasted. So I downloaded the pay app version hoping for an improvement, and although, after having to make 2 separate transactions for my 3 children's meal accounts, it does at least "appear" to have FINALLY processed the payments as pending (keeping my fingers crossed), I sadly need to report another 20 min were wasted. This is ALL your company does and you are unable to make it user-friendly, intuitive and most importantly efficient?? Good grief...sell your company to one of your competitors please...or fix it right.
Needs a few improvements
I would have rather wrote the developer as this is not a complaint but a customer focus review.
.. because there is a fee to pay, payments should be instant especially coming from a credit card
Once paid, it should apparent.. currently, after I’d paid, I was not sure if the payment went through.. I search several screens before I found a spot in very small writing that the payment was pending.
There should be an invoice that could be printed for records to keep track of payments and spending. The invoice should go back as far as customer has been using the MySchoolBucks service... this helps parents budget or talk to there student about there spending habits by comparing past dates.
And lastly, should be able to allow parents to pay for the entire year instead of piecing payments out. I originally wanted to send $600... some users would probably want to pay it up to get rid of the thought of lunch...if you have a concern of fees, charge the larger accordingly...(maybe a percentage).
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- Heartland Payment Systems, Inc.
- 202.1 MB
- Requires iOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
English, Arabic, Spanish
- Age Rating
- ©Heartland Payment Systems - Heartland School Solutions