Screenshots

Description

With the MySlomin's app, you can secure, view, and control your home while on-the-go.

Slomin's Shield customers can:

* Control and manage your Slomin’s Security systems.
* Control and view your Slomin’s video surveillance cameras.
* Control and manage your home automation devices

NOTE: MySlomin's app requires an active Slomin's Security account, monitoring agreement, ​and remote services subscription for use. For more information about Slomin's subscriptions or app information, please call 1-800-ALARM ME.

More about Slomin's - The Trusted Provider of Home Security Services for Your Home.
Slomin's is a family-owned and operated company that has been caring for homeowners for decades. We have successfully developed a full line of services for your home or business to ensure your comfort and peace of mind. Our key to success is our commitment to every individual, family, and company that uses our services.

Home Security Licenses
New York: # 12000021686, Connecticut: # 00106209, New Jersey: # 34BF00014900, Pennsylvania: # 004462, Delaware: # 95-107, Maryland: # 107-1842, District of Columbia: # 39936122, Virginia DCJS: # 11-3014, Georgia: # LVA205715, Florida: # EF20000397, California: #AC07663

Home Heating/Cooling Licenses
Nassau County: # H2401960000, Suffolk County: # 21-5041HI, New York City: # 783079, New Jersey: # 130VH01245500

What’s New

Version 20.0.23

- Bug Fixes

Ratings and Reviews

3.8 out of 5
4 Ratings

4 Ratings

MalteseFalcn ,

App not longer connects to control panel

Am I the only one whose iPhone app no longer works after the control panel radio upgrade a few months ago? Intermittently - and frequently - does not connect to panel from app. Numerous phone calls to customer service for troubleshooting, had a service call on site a few days ago, still crapping out on us, multiple iPhones of different generations (SE and 6S) affected, using both WiFi and cellular signals.

Currently waiting for slomins to chat with their IT folks and call me back. Told that customers aren’t allowed to talk to IT there.

Slomins app is our primary method of arming and disarming since our control panel is not near our usual entry door. Got mad at repeated phone calls over this issue and threatened to cancel service, and rep told us “No problem, we’ll just hit you with a four thousand dollar ($4,000) termination penalty, read your contract.” 😟😟😟

Kstorm93 ,

Pitiful

This app has gone from bad to terrible. I use it because I need to be able to engage/disengage our home alarm. The app is so simply designed yet it barely ever works. If it does work, it’s slow and cumbersome. Not sure what updates happened as of recent, but DAILY I receive messages that the app cannot connect to the security panel and to call Slomins. I call Slomins and they tel me to refresh the panel from within the app and that will will resolve the issue. What they failed to detail, is that you have to perform the aforementioned refresh multiple times and pray that it will allow you to connect.

Slomins, why release such an awful undeveloped app? There is no way this should be in production; nonetheless charge your customers for this app connectivity. This is beyond poor.

Developer Response ,

Pitful, can you contact us in Customer Service and request to speak with Gary? Customer Service can be reached by dialing 1-800-252-7663. Thank you!

Entity2000 ,

App is not ready for production

I have been using this app for approximately 3 months now with utter frustration. To begin it has literally a 50 percent chance of actually working. When it fails to connect to my panel I will get a message "oops something went wrong connecting to your security panel, please contact customer service". When I called they tell me to refresh the panel which does not solve the problem. When the app does work, it takes an obsurd amount of time to arm or disarm the system. I can't definitively say if this is an app issue or bad hardware design. Wherever the fault lies, the app should not be released publicly and surely users should not have to pay for the service.

Information

Seller
Slomin's Inc.
Size
9.7 MB
Category
Lifestyle
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© Copyright 2019 Slomin's Inc. All Rights Reserved.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like