MySmartfren 17+

PT Smartfren Telecom

    • 4.5 • 153 Ratings
    • Free

Screenshots

Description

Login with ease and enjoy simplified experience:
I. Easily check balance, top up, scan voucher data, or buy data packages. Also get recommendations that suit your needs.
II. Add and manage multiple smartfren numbers in one account.
III. Auto-login with your smartfren number or email.
IV. Peace of mind with secure real-time payments. Enjoy multiple payment options from your balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards.
V. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment.
VI. Choose to auto renew plans and save more.

Get more with the app:
I. Get 1GB quota bonus for first time install of mySF app & sign up with you smartfren number.
II. Earn more & redeem more SmartPoin for rewards and special promos that awaits you.
III. With Smartfren WOW Treasure Hunt 2022, join the adventure, get rewards, find the treasures as you transact, invite friends, play the challenge and activities & log into every day.

Make your smartphone smarter with Indonesia’s 1st & only Digital SIM (eSIM):
I. Enjoy dual SIM smartphone without a physical SIM card
II. Special packs with big quota available for devices that support eSIM

Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat).
For any additional query/support/feedback/suggestion, please contact us via :
I. Call : 888 (from smartfren) or 08811223344 (others)
II. Email : customercare@smartfren.com
III. Instagram/Twitter: @smartfrencare
We love your feedback to help us improve.

What’s New

Version 7.29.1

We have an update for you!

We fixed some bugs and improved perfomance of the app. Enjoy!

Ratings and Reviews

4.5 out of 5
153 Ratings

153 Ratings

steve6615 ,

Service

Sebagian daerah sinyale masih blm maksimal. Smoga segera diatasi

Developer Response ,

Pelanggan yang terhormat, dikarenakan adanya keterbatasan dalam sistem App Store saat ini, maka respon dari kami baru akan terlihat dalam waktu 1x24 jam. Kami memahami permasalahan yang kamu alami dan kami siap membantu. Terkait kendala yg dialami kami pasti akan bantu kamu. Untuk pemeriksaan lebih lanjut dengan respon yang lebih cepat, yuk infoin detail kendalanya melalui layanan WhatsApp Official smartfren di 08881212888. Terima Kasih. Tio (21/09/2022, 01:45)

shlo16 ,

So crazy busy

Needs to be simplified. With games and treasure hunts and extra points and levels here and there. I just want to see my balance. Then it’s split between midnight and data and multimedia. Difficult to find things. I don’t like to use it at all!!!

Developer Response ,

Dear customers, due to limitations in the current App Store system, our response will only be seen within 1x24 hours. We understand the problems you are experiencing and we are ready to help. For further inspection with a faster response, let's inform the details of the problem through the Smartfren Official WhatsApp service at 08881212888. Thank you. Axel 13/09/2022 00:49

L6ns ,

Cannot top up using credit card

Every time I try to pay using credit card it opens a blank page and nothing else happens. App has potential, but please fix the bugs.

Developer Response ,

Dear customer, due to limitations in the App Store system at the moment, our new response will be seen within 1 x 24 hours. Thank you for your loyalty and understanding. Apologies if not as expected :( For further inspection and a faster response please contact our live chat service by clicking the following link: http://bit.ly/LiveChatSF. Thank you - Alexa

App Privacy

The developer, PT Smartfren Telecom, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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