The MySubaru app makes owning your Subaru easy by connecting you to your vehicle with features like remote start*, remote unlock/lock, service scheduler**, digital service history, vehicle locator, and 24-hour roadside assistance.
Whether it's starting your vehicle from the comfort of your home, scheduling a service appointment, or locating your vehicle, the MySubaru app puts the power of your Subaru at your fingertips.
- Remote Start*
- Remote Lock, Unlock, and Vehicle Locator***
- 24-Hour Roadside Assistance****
- Schedule Service Appointments**
- Track Your Vehicle’s Service History
- Access Owner’s Manuals and How-To Videos
- Find Nearby Subaru Retailers and Certified Collision Centers
- Contact Subaru Customer Support
- Get Vehicle Maintenance Reminders and recall notices
- Real-time Vehicle Health Notifications***
- Plan and save trips, then send directions to your STARLINK navigation system***
- Access STARLINK Safety and Security features***
- Remote Climate Control settings from your smartphone***
- Remote Horn and Lights
- Automatic Collision Notifications***
- Exclusive special offers and coupons
- Manage the drivers in your household with Boundary, Speed, and Curfew Alerts*****
- Touch and Face ID for Remote Services
- Trip Logs******
- Driving Journals******
- Vehicle Diagnostics*****
- Valet Mode Status******
- Valet Passcode Reset******
- Usage Report***
*Remote Engine Start available on keyless access with push button start vehicles. Remote Engine Start with Climate Control available on vehicles with keyless access with push button start and automatic climate control. Not available on vehicles with manual transmission.
**Service Scheduler function is not available for all Subaru retailers.
***Subaru owners must have an active STARLINK subscription to access remote services.
****24-hour roadside is included in standard 3-year warranty and after 3 years with a gold package.
*****Available on select 2019 models and later.
******These features are only available for Model Year 2023 Subaru vehicles.
We’ve added an Enhanced Vehicle Status feature, providing notifications on reported issues regarding the condition and health of your vehicle.
This feature will provide system and warning light alerts and remind you of upcoming maintenance due. It will also notify you if your vehicle has low tire pressure, low fuel and
if your windows are open*.
For the best MySubaru experience, make sure updates are turned on.
*This feature is only available for select Model Year 2023 and newer Subaru vehicles.
Ratings and Reviews
Lifesaver! We love it!
Best ever!!! We love these features. So smart technology. So convenient, safe & secure remote. We love it so much during the winter & summer. The auto & delay start is the best! Even way cooler is the multiple presets. It’s just AMAZING! We have a baby, it’s just so cool to have SUBUARU & these features. Also that you can lock & unlock the car. Alarm it.. know it’s location! Cant say enough great things about this. I’m hoping this app/feature stays & not going away. Granted It’s not always perfect, some cloudy weather or for whatever connection reasons it has lapses & app not working— But 95% of the time it works great! Super convenient. Side story: my dad is a traditional auto mechanic— he told me to not drive out right away soon as you start the engine- let it warm up first— I dumbly didn’t know. I’m just like- start & go! Ya know when you just always running late (lol). These features just helps you prestart. Keep car engine/life working best I guess. This is the best!
Love so many of the features, especially the remote start. However, could really use improvement on remote shut off. I was taking 2 dogs to a SniffSpot on a hot day. I could only take one dog at a time, and there was nowhere directly in front of the SniffSpot to park. I had to leave the car running so I could leave the AC on because of the heat. After getting the second dog into the yard, I tried to shut my car off. There was no option to do so (although I had seen and used this option in the past). I tried to just hit the Quick Start button, hoping it would either toggle to shut off or give me the option after determining that my car was running. I got a message that informed me the requested action could not be performed because my car was running, but there was no option to shut it off remotely. Because the gate to the yard was not secure, I did not want to leave the dogs without my supervision. However, because I absolutely could not get the app to give me an option for remote shut off, I had to leave the dogs and sprint to my car to shut it off. If the app is smart enough to determine my car is running, it should be smart enough to give me an option to shut my car off remotely.
Miserable failure - both app and service
This app worked for the first nine months that I’ve owned this 2022 Subaru Forester Wilderness. I use it mostly for remote start, but also for vehicle diagnostics and to schedule service appointments. The remote start hasn’t worked in about three months and now I can’t schedule service appointments. I’ve uninstalled and reinstalled the app. I took it to my dealer and was told to call the number the app says to call. Well, I did that and was told to take it to the dealer. The customer support person, whom I spoke to when calling the app, seemed annoyed with me when I couldn’t understand her. At the end of the call she disconnected me before she completed saying, “Have a good day.” Now I have to go back to my dealer and try to work this out.
On an even bigger concern, I often get locked out of my vehicle while it is running. I cannot unlock the doors. There is a steady ringing sound, that won’t stop, coming from the vehicle. I try using the app to communicate to the vehicle, but apparently the service they use is extremely limited. I repeatedly get a message to make sure the vehicle has a good wifi connection and to try again.
Needless to say, I am no longer a fan of this app nor the miserably failed service. I love the Subie, but this app and the service is pure b.s.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Subaru of America, Inc
- 82.3 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, Dutch, French, German, Italian, Portuguese
- Age Rating
- © 2017 Subaru of America, Inc.