The MySubaru app makes owning your Subaru easy.
It’s now easier than ever to use the MySubaru app with enabled Touch/Face ID and App Shortcuts to complete frequent actions such as starting your vehicle and monitoring its location.
With the MySubaru app, all Subaru owners can:
Schedule service and track your service history
Get vehicle service reminders, recall alerts, and exclusive coupons
Access resources like how-to videos, FAQs, and more
Get help from 24-hour Roadside Assistance*
Subaru owners subscribed to the STARLINK Safety & Security Plus package (available for certain 2016 and all newer models) also have access to remote vehicle alerts and controls that allow for automatic collision notification, vehicle location, door lock/unlock, and more. Certain 2019 models are even able to remote start their vehicle with climate control settings and set enhanced vehicle alerts including Boundary and Curfew Alerts.
NOTE: These STARLINK features are only available on select 2016 and newer models for customers who are actively subscribed to a SUBARU STARLINK plan.
*24-hour Roadside Assistance is included in the standard 3 year warranty, and after 3 years with the Gold Plus Plan
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Ratings and ReviewsSee All
After using this app for nearly one month, I’ve found it to be useful , stable and reliable. Remote starting my 2020 Outback Touring XT is a benefit and it always works...including climate settings. It locates my vehicle accurately. With some searching the app provides quite a bit of vehicle information including current mileage and fuel level. Hopefully, at some future point, it will also provide a climate setting for the ventilated seats.
Update: I’m now encountering fairly frequent messages that Starlink is currently unavailable when attempting remote start. Hence I’ve dropped my rating from 4 stars to 3.
Update: I’ve now dropped my rating to 2 stars. This continues to be unreliable at times with failures to send commands...resulting in “Starlink services are currently unavailable”. The new function providing locating destinations within the app, and then sending them to the vehicle, i thought was a great add. I tried it. The problem is if you don’t start directions then from the vehicle the destination disappears and you are unable to save it to favorites. Instead of wasting time in the app it is more productive, and time saving, to simply add the destination when in the vehicle and then save to favorites.
Developer Response ,
We are sorry that you are experiencing issues. If they persist, please contact us at 1-800-SUBARU3 so we can gather more information and resolve this for you.
It’s interesting to see all the negative reviews, since this app is relatively well designed, doesn’t crash, and is pretty intuitive. One feature that would put this over the top would be an Apple Watch widget that has a few of the controls like engine start, lock/unlock. I wear the watch during outdoor activities and sans cell phone, so it would make getting into the car just that much easier.
It seems like people are upset because of the car technology itself, which again isn’t warranted. If your car is sitting in limited cell coverage, of course it’s not going to work - this is the technology and it isn’t a panacea. If you want to start your car in the plains of Wisconsin or deep in the woods of Yellowstone, get an aftermarket starter. If you live in the city or burbs, this works great. For the record, we live in an area where cell coverage isn’t too great (reverts to 3G all the time) and have had no issues connecting. Without ranting anymore, just understand the technology before hating on something that isn’t bad.
Last update removes climate control settings?
The organization and layout of the latest update is an improvement, but I seem to have lost the ability to set what the “climate control start” button will do. I went to warm up my car today and hit the usual button and, instead of the settings screen, a remote climate control command was sent to the car. To do what? We used to be able to specify what temperature and fan settings would be used. We also had the option to start after a delay. All of these choices are gone!
Responding to the developer response from 27-Nov-2019: the app has no circle titled “Engine Start” on any of the screens available to me. Every button on my screens is a rectangle, and there is no “Engine Start” feature showing. I just see “climate control start.” This is for a Crosstrek Hybrid.
Developer Response ,
Thank you for your feedback! If you use the circle titled “Engine Start” your car will start with your last saved setting. If you wish to change the climate control settings, simply click “Remote Start Settings” text underneath of the circle button. Here you have the ability to adjust temperature, fans, and defrost as well as starting the vehicle.
- Subaru of America, Inc
- 84.9 MB
Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Italian, Portuguese
- Age Rating
- © 2017 Subaru of America, Inc.
With Family Sharing set up, up to six family members can use this app.