The MySubaru app makes owning your Subaru easy.
It’s now easier than ever to use the MySubaru app with enabled Touch/Face ID and App Shortcuts to complete frequent actions such as starting your vehicle and monitoring its location.
With the MySubaru app, all Subaru owners can:
Schedule service and track your service history
Get vehicle service reminders, recall alerts, and exclusive coupons
Access resources like how-to videos, FAQs, and more
Get help from 24-hour Roadside Assistance*
Subaru owners subscribed to the STARLINK Safety & Security Plus package (available for certain 2016 and all newer models) also have access to remote vehicle alerts and controls that allow for automatic collision notification, vehicle location, door lock/unlock, and more. Certain 2019 models are even able to remote start their vehicle with climate control settings and set enhanced vehicle alerts including Boundary and Curfew Alerts.
NOTE: These STARLINK features are only available on select 2016 and newer models for customers who are actively subscribed to a SUBARU STARLINK plan.
*24-hour Roadside Assistance is included in the standard 3 year warranty, and after 3 years with the Gold Plus Plan
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Ratings and ReviewsSee All
It’s interesting to see all the negative reviews, since this app is relatively well designed, doesn’t crash, and is pretty intuitive. One feature that would put this over the top would be an Apple Watch widget that has a few of the controls like engine start, lock/unlock. I wear the watch during outdoor activities and sans cell phone, so it would make getting into the car just that much easier.
It seems like people are upset because of the car technology itself, which again isn’t warranted. If your car is sitting in limited cell coverage, of course it’s not going to work - this is the technology and it isn’t a panacea. If you want to start your car in the plains of Wisconsin or deep in the woods of Yellowstone, get an aftermarket starter. If you live in the city or burbs, this works great. For the record, we live in an area where cell coverage isn’t too great (reverts to 3G all the time) and have had no issues connecting. Without ranting anymore, just understand the technology before hating on something that isn’t bad.
I live in northern Wisconsin where there is limited cell coverage and we’ve had a number of failures to start when the app can’t find our new 2020 Subaru Outback. This happens in the woods, in big box stores, and anywhere cell coverage is limited, making it in my mind, useless. At a party around Christmas we had to walk out to the car in sub zero temps because the remote starter wouldn’t work. Just the other day the car sat 30 feet away in our garage and the phone based app just worked and worked and couldn’t start the car. In one case the app locked up and I had to delete it and reinstall from the cloud before I could get it operational.
Our 2013 Outback had an aftermarket key fob type remote with a 3000 ft range and it worked no matter where we were. It literally never failed to start. This new system is a huge disappointment and not worth the price.
I’m calling our local aftermarket remote started dealer this coming week to get a quote for a fob type remote starter to replace this phone based disaster. I’m afraid to travel and leave my wife with a questionable remote start system, particularly when wind chills approach -35 Fahrenheit.
Developer Response ,
Hi! We would like to see how we can help! In order to assist you further, we need some additional information. Please contact us at 1-800-SUBARU3.
Just started using this app and it’s a bit limited. Why can’t I simply start my car with whatever settings it was set to when I left it. There should be two options. Simply START and START with PRE-SELECTED settings. Also, there should be a countdown timer which shows how much time is left u til it shuts off. Also, please add a 15 minute timer option to the current 5 and 10. There should also be a way to adjust the temp and heated seat settings within the app while the car is on via the app. Currently to change anything while running, the engine needs to be stopped first which defeats the purpose of this being convenient.
Please add a feedback section within the app so us the owners can suggest new features and report bugs when the happen.
SUBARU: Compare this app with similar apps from other manufacturers and make improvements that provide a make it a pleasant experience that want us to stay with the brand and enjoy our cars.
Developer Response ,
Thank you for your feedback! If you use the circle titled “Engine Start,” your car will start with your last saved setting. If you wish to change those climate control settings, simply click “Adjust Climate & Delay Settings” text underneath of the circle button. Here you will have the ability to adjust temperature, fans, and defrost – as well as the ability to start the vehicle. The last settings sent to your car will be the default settings until you change them.
- Subaru of America, Inc
- 81.3 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Italian
- Age Rating
- © 2017 Subaru of America, Inc.
With Family Sharing set up, up to six family members can use this app.